Organized and dependable candidate successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Sortation Associate
Amazon-DAZ2
09.2023 - Current
Sorting, scanning, and stacking packages on pallets to ensure customer orders are ready for delivery. Staging and use of technology such as scanners, computers, handheld devices, and printers assist in the accurate placement of customer orders in the correct delivery zone.
Senior Colorist
Lifetime Fitness Club-Salon And Spa
11.2019 - 12.2022
Enthusiastic Senior Color Specialist with thirty-five years of experience working with image-conscious customers of all ages; while maintaining a strong history of delivering high-quality hairstyling and beauty services treatments to support client vision.
Help create a mentoring program for new hairstylists to help support and educate the technical aspects of hairstyling and coloring, which also includes business building, retention, and outstanding customer satisfaction.
Master Stylist 2
Beauty Brands
03.2009 - 11.2018
Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
Welcomed customers to the salon and identified preferences by asking pointed questions.
Resolved customers' challenges proficiently and effectively in person or in writing.
Answered phone calls and emails to schedule client appointments.
Used social media platforms to promote salon and services.
Increased revenue through effective customer service and inventory management.
Trained salon staff in traditional and innovative haircutting techniques and salon management by using a company-based developed matrix.
Education
Associate of Applied Science - Business Management- Human Resources
Estella Mountain Community College
Goodyear, AZ
01.2025
Associate of Applied Science - Paralegal Studies
American Institute
Phoenix, AZ
05.1990
AZ Board Certified Cosmetologist - Cosmetology Education
LaVonne's Classic Beauty College
Phoenix, AZ
03.1987
Skills
Flexible Problem Solver
Excellent Verbal and Written Communication
Levels of Confidentiality
Problem Resolution
Time Management
Detail Oriented
Moderate Technology Knowledge
Shipment Preparation
Handling and Sorting Mail
Timeline
Sortation Associate
Amazon-DAZ2
09.2023 - Current
Senior Colorist
Lifetime Fitness Club-Salon And Spa
11.2019 - 12.2022
Master Stylist 2
Beauty Brands
03.2009 - 11.2018
Associate of Applied Science - Business Management- Human Resources
Estella Mountain Community College
Associate of Applied Science - Paralegal Studies
American Institute
AZ Board Certified Cosmetologist - Cosmetology Education
Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)
Adjunct Professor of Humanities, Culture and Language at Maricopa County Community DistrictAdjunct Professor of Humanities, Culture and Language at Maricopa County Community District