Summary
Overview
Work History
Education
Skills
Timeline
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Timora Williams

Valdosta,GA

Summary

Dynamic professional with a proven track record at Starbucks, showcasing expertise in coffee preparation and exceptional customer service. Skilled in point of sale operations and maintaining high customer satisfaction, adept at fostering customer relationships and efficiently managing high-volume periods. Demonstrates excellent verbal communication and attention to detail, ensuring top-notch hospitality service.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
Valdosta, GA
08.2021 - Current
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Supported highest standards of conduct and service to support company reputation.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Cashier

Michaels Deli
Valdese, GA
05.2018 - 07.2025
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

Georgia Cyber Academy
Atlanta, GA
05-2019

Skills

  • Opening and closing duties
  • Up-selling
  • Coffee expertise
  • Soft selling
  • Excellent memory
  • Verbal and written communication
  • Hospitality service expertise
  • Point of sale operation
  • Attention to detail

Timeline

Barista

Starbucks
08.2021 - Current

Cashier

Michaels Deli
05.2018 - 07.2025

High School Diploma -

Georgia Cyber Academy

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Timora Williams