Timothy Abernathy

• Explained to customers and demonstrated how specific system works.
• Used multimeters for volt and OHM readings and circuit analysis.
• Analyzed blueprints and drawings for job site planning.
• Accessed electronic customer ticket system for tracking incidents, work orders and projects related tickets.
• Hooked up systems to specified panel mountings of particular devices.
• Supported IT end-user concerns using troubleshooting and root cause analysis to resolve issues.
• Installed and wired system devices using standard product setup and electrical knowledge.
• Submitted daily paperwork to record completed jobs and related information.
• Enforced safe job site and maintained compliance with company safety, OSHA and customer-specific safety standards.
• Followed fire and electrical codes for safe and proper system installation.
• Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
• Reviewed engineering design proposals and completed drawings to determine feasibility of each plan and assess conformance with both safety and sound engineering practices standards.
• Rethought plans for each design to devise lateral options filling unique market gaps.
• Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.
• Responded to problems with processing and production equipment and completed timely repairs.
• Inspected systems, diagnosed problems and developed optimal solutions.
• Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
• Assembled electrical systems or prototypes using hand tools or measuring instruments.
• Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs.
• Educated equipment operators on proper use of equipment.
• Collaborated successfully with clients to achieve objectives by utilizing strong communication, interpersonal and people skills.
• Applied diagnostics and testing tools to systems, quickly identifying issues and implementing completing resolutions.
• Maintained system logs or manuals to document testing or operation of equipment.
• Identified and resolved equipment malfunctions working with manufacturers or field representatives as necessary to procure replacement parts.
• Delivered professional persona and attitude when dealing with unhappy or irate individuals.
• Procured parts and maintained inventory and related documentation.
• Selected electronics equipment, components or systems to meet functional specifications.
• Performed regular maintenance and testing to service and optimize complex computer systems, applications and environments.
• Conferred with engineers and designers to investigate and solve failure issues.
• Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
• Worked to create safe, low-cost and dependable designs.
• Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
• Updated hardware and software platforms by implementing automation and efficiency improvements.
• Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
• Evaluated finished assemblies for compliance with standard procedures and design requirements.
• Estimated numerical length of runs during new service installations.
• Created, aligned and optimized electrical instrumentation and testing equipment.
• Implemented operational timelines for service shut-offs to be observed.
• Interpreted scale drawings of new commissions to determine layout of materials and equipment.
• Interpreted test information to resolve design-related problems.
• Enhanced real-world system operation by standardizing production and field installation processes.
• Analyzed interruption reports and outage databases to identify outage trends and determine needed coordination changes.
• Attended training committees that wrote training modules for equipment operation and testing.
• Devised and implemented updates and resolutions for handling risks, maintaining compliance and improving designs.
• Plotted equipment response time and fault range information on graph to determine relay curves.
• Calculated amounts for designing and testing electrical systems and supplied finished costs to customers.
• Wrote authoritative engineering specifications to clear up avoid confusing in field regarding design parameters or functions.

• Operated tools, equipment and machinery according to safety standards.
• Laid out materials and system components to prepare for installation.
• Installed complete systems at new residential and business construction sites.
• Inspected installations to check for functionality and maintain customer satisfaction.

Responded to the needs of the customers, including installation, and repair.

• Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
• Calculated materials and time needed for each job.
• Maintained relationships with customers to better understand needs and uphold standards of service.
• Completed troubleshooting of malfunctions and diagnosed issues.
• Maintained schedule of appointments with eye for both quality and speed of service.
• Demonstrated knowledge of local building codes and requirements on each project.
• Test drove vehicles to determine problems and test repairs.
• Changed vehicle oil and replaced filter.
• Communicated issues to supervisor and helped develop solutions.
• Read and followed technical documentation to complete accurate repairs.
• Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
• Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
• Explained estimates and determined repair timelines to manage customer expectations.
• Performed scheduled and unscheduled maintenance tasks on Equipment.
• Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Trained, and supervised new, and existing employees in many different jobs, and locations.