Timothy Augburn
ShopRite
Rahway,NJ
3
Languages
2
years of professional experience
Enthusiastic Customer Service Representative experienced in delivering exceptional service in fast-paced environments. Fostered customer loyalty through effective communication and efficient workflow management while supporting team collaboration. Demonstrated leadership and empathy as a Camp Counselor, providing care for diabetic children and ensuring a positive experience for campers and staff alike.
Work History
Bakery Clerk
1 Year 2 Months- Assisted customers in selecting bakery products, ensuring a positive shopping experience.
- Maintained product displays, ensuring freshness and visual appeal of baked goods.
- Prepared specialty orders based on customer requests, enhancing service quality and satisfaction.
- Monitored sanitation standards, adhering to food safety regulations consistently.
- Implemented efficient work processes that improved overall workflow in the bakery department.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Collaborated with team members to manage inventory levels and restock shelves.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Inspected goods to establish accurate pricing and labeling.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Sales Associate
3 Months- Processed transactions accurately and efficiently at the cash register.
- Assisted customers in locating merchandise and provided product information.
- Collaborated with team members to restock shelves and manage inventory levels.
- Engaged with customers to foster relationships and encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Camp Counselor
2 Months- Worked with diabetic children tending to their diabetes and making sure they are fed, entertained, and overall happy with themselves even with the harsh sides of being diabetic
- Assisted in developing and implementing recreational programs tailored to campers' interests.
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Fostered positive relationships among campers, promoting teamwork and conflict resolution skills.
- Maintained equipment and facilities, ensuring a clean and safe environment for activities.
- Collaborated with staff to plan special events, enhancing camper experience through creativity and organization.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through a variety of camp activities.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Improved camp cleanliness and organization with thorough daily inspections and maintenance tasks.
- Enhanced camper engagement with innovative outdoor activities, leading to memorable summer a memorable summer experience.
- Supported campers' personal growth by providing consistent emotional and social support.
Education
High School Diploma
- Honor Roll 1st and 2nd Year
- Extracurricular Activities: Basketball and Volleyball
Skills
Retail merchandising expertise
Customer service
Time management
Analytical thinking
Problem-solving
Food safety
Teamwork and collaboration
Communication skills
Bakery product display
Goal oriented
Problem-solving skills
Languages
English
Native or Bilingual
Italian
Limited Working
Spanish
Limited Working
Timeline
Bakery Clerk
ShopRite
07.2025 - CurrentRead More
Sales Associate
HomeGoods
10.2024 - 01.2025Read More
Camp Counselor
Camp Nejeda
06.2024 - 08.2024Read More
Rahway High School
High School Diploma
Read More