Timothy Babcock

Developed and implemented short and long-term technology programs to determine performance measurements, outcomes and investment needs. Provided technology consultation for growing businesses, making recommendations and upgrading existing systems. Assessed system needs, improved design processes and enabled systems to align more closely with business expectations. Locally managed several satellite IT locations, maintaining secure and operational corporate infrastructure through Centralized control and Policy-based management. Reviewed network policies and infrastructure to evaluate sub-optimal areas and develop solutions. Orchestrated high-level IT vendor relationships, selecting voice, data and other providers in addition to verifying and maintaining advantageous service level agreements. Created a comprehensive system of policies and procedures for the use of information technology throughout the organization. Ensured compliance with applicable laws and regulations related to IT infrastructure, security, privacy, and data protection.

Consults with clients on tailored technology solutions to fulfill business needs, user demands, and fiscal requirements. Engages jointly with clients and vendors to determine the scope of projects, current and future needs, and client expectations. Negotiates with vendors to gain optimal pricing on all Information Technology products allowing the client to gain a better Return on Investment (ROI). Monitors supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Provided the full range of technical support for the Authority's computer systems, hardware, and software for computer users. Improved overall company performance through increased IT uptime and effective cost reductions. Designed, configured, and administered complete image and deployment process using Microsoft Deployment Toolkit, Windows Deployment Services, and SCCM. Leveraged outstanding communication, interpersonal and people skills to work well with clients of all backgrounds. Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers.

Managed a 45-person Law Enforcement team charged to protect a U.S. asset valued at over $30 billion. Exhibited highly effective communication skills, both written and orally to senior leaders, directly enhancing decision-making, training and team leadership abilities. Provided oversight, guidance and assistance to commanders with industrial security programs.