Timothy Bock
Vista,CA
Summary
Results-driven and seasoned Product Development professional with over a decade of experience in the golf industry. Proven expertise in managing the end-to-end product lifecycle, from concept to delivery, with a focus on Soft Goods and Accessories. Skilled in collaborating with design teams, negotiating with overseas vendors, and ensuring products meet the highest standards of quality and innovation. Adept at managing multiple projects, adhering to timelines, and optimizing costs to achieve desired outcomes. Possesses strong communication skills, both internally and externally, and excels in representing the company professionally at all levels. Proficient in MS Office, Illustrator, and experienced in Product Lifecycle Management (PLM) software. Committed to fostering innovation, maintaining attention to detail, and driving excellence in product development.
Overview
27
27
years of professional experience
Work History
Sr. Product Development Manager
TaylorMade Golf Company
Carlsbad, CA
08.2011 - 11.2023
- Oversaw product development for Softgoods/Accessories, including various categories with increased sales year over year
- Developed and implemented strategies to improve product development processes.
- Collaborated with cross-functional teams to ensure successful product launches.
- Conducted market research and analysis to identify potential opportunities for new products.
- Led the design of prototypes, user testing sessions, and usability studies.
- Provided technical guidance on product development efforts to ensure quality standards were met.
- Identified areas of improvement in existing products based on customer feedback.
- Analyzed competitors' products to identify key features that could be incorporated into our offerings.
- Maintained up-to-date knowledge of industry trends and technologies related to product development.
- Assisted in the preparation of presentations for senior management regarding progress on various projects.
- Managed product timelines, FOB negotiations, and tooling from design to production
- Assisted in forecasting and factory allocations, ensuring QC protocols at factories
- Delivered Preview and SMS samples on time, meeting or exceeding PAR dates
- Directly communicated with overseas factories and management teams
- Responsible for material and trim sourcing, lab dips, and color testing
- Led product testing during development, collaborated with design teams, and presented samples to the executive team
- Acted as a product resource for global teams.
Product Manager, Field Marketing Manager
Cleveland Golf Company
Huntington Beach, CA
01.2003 - 06.2011
- Managed Soft Goods and Irons divisions as a Product Manager and Product Marketing Manager
- Conducted domestic and international presentations for new product lines
- Designed exclusive product lines and collaborated with major accounts on custom POP displays
- Managed the national tech van program and custom fitting studio
- Identified opportunities for product line expansion and conducted market research
- Planned and oversaw system updates for new products, collaborated with the planning team for inventory management.
Customer Service
Cleveland Golf
Huntington Beach, CA
01.2003 - 11.2005
- Processed orders, provided product and technical support, handled customer support calls.
- Answered customer inquiries and resolved customer issues in a timely manner.
- Served as a liaison between customers and internal departments to ensure successful resolution of customer issues.
- Assisted with product returns, exchanges, refunds, order cancellations, and other related tasks.
- Resolved customer complaints or answered customers' questions.
- Guided employees in handling difficult or complex problems.
Assistant Golf Professional, Pro-Shop Manager
Dove Canyon Golf & Country Club
Dove Canyon, CA
01.1997 - 10.2003
- Managed major golf tournaments, purchased pro-shop goods, provided golf instruction
- Assisted with the organization and execution of golf tournaments and events.
- Managed tee time reservations and handled customer inquiries.
- Maintained accurate records of inventory, sales, and financial transactions.
- Created lesson plans for individual and group lessons.
- Handled inventory control, POS systems, and managed outside member services staff.
- Provided golf instruction to players of all skill levels.
- Provided excellent customer service to ensure a pleasant experience for guests at the facility.
- Assisted with ordering items, apparel and clubs for pro shop from various vendors.
Education
Associate of Arts - Golf Managment - Management
Professional Golfers Career College
Skills
- Product Development
- Project Managment
- Timeline Managment
- Brand Development
- Quality Control
- Risk Assessment
- Vendor Relations
- Marketing Strategy
- Supply Chain Coordination
- Cost Estimations
- Brand Positioning
- Cross-Functional Collaboration
- Sales Forecasting
- Manufacturing Expertise
- Market Research Analysis
- Competitor Analysis
- Calendar Management
Hobbies and Interests
- Special Olympics Volunteer
- Nationwide Empire Open Volunteer
- Coached YMCA Youth Basketball Instructor
- Resident Advisor Nike Junior Golf Camp
- Single Digit Golf Handicap
Timeline
Sr. Product Development Manager
TaylorMade Golf Company
08.2011 - 11.2023
Product Manager, Field Marketing Manager
Cleveland Golf Company
01.2003 - 06.2011
Customer Service
Cleveland Golf
01.2003 - 11.2005
Assistant Golf Professional, Pro-Shop Manager
Dove Canyon Golf & Country Club
01.1997 - 10.2003
Associate of Arts - Golf Managment - Management
Professional Golfers Career College
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