Timothy Bouchard

-Managed day to day operations of ice rink such as renting/sharpening skates, operating Zamboni, and staff scheduling.

-Co-operated with other departments to create large events for for holidays, ski race events, some having hundreds of vendors, brands and artists.

-Worked for other departments such as Base Operations for event set up and Summer Activities operating our Activity Center.

-Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

-Developed skills in all areas of the kitchen such as bake line, frying, grilling, prep, and setup.

-Grew excellent relationships with managers and fellow team members to support team success and positive work environment.

-Responded to customer requests for products, services, and company information.

-Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

-Developed schedule flexibility working 3rd shift.

-Completed on-time deliveries by choosing best and most efficient routes, developing good time-management.

-Multi-tasked delivering, phone orders, dishwashing and cleaning in a fast paced environment.