Timothy Carpenter

• Measured, weighed, and mixed appropriate ingredients according to recipe directions.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Prepared and served various food items in fast-paced pizza parlor environment.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Maintained food safety and sanitation standards.
• Trained and assisted new kitchen staff members.
• Take time to stop at all guest tables to check on whether everything meets guests expectations and cultivate a relationship with guests to ensure ongoing repeat business

• Developed and maintained relationships with external vendors and suppliers.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed and implemented strategies to maximize customer satisfaction. and repeat visits
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Reported issues to higher management with great detail.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Adhered to safe work practices, food safety regulations, and corporate guidelines.
• Addressed guest concerns and resolved all issues to guests' satisfaction.
• Maintained positive team environment by encouraging teamwork and respect.
• Performed cash handling activities and secured nightly bank deposits.
• Collaborated with chefs to create seasonal menus and promotional offers.
• Analyzed customer feedback and implemented strategies to improve customer satisfaction.
• Utilized upselling techniques to maximize revenue and increase customer satisfaction.
• Oversaw food preparation and monitored safety protocols.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Built loyal regular customer base of both locals and non locals from the ground up.
• Provided exceptional and memorable guest service taking time to ensure the best guest experience possible
• Generated frequent positive online reviews and diligently monitored reviews

• Interacted well with customers to build connections and nurture relationships.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Maintained strong relationship with superintendents of jobsites
• Adhered to all OSHA guidelines for jobsite safety.
• Maintained clean and safe working environment from start to finish.
• Scheduled tasks to meet strict client deadlines.
• Built regular and loyal customer base through strong communication and affable nature.

Performed handyman and repair work for a wide variety of customers on both residential and commercial properties.

Acted as on call maintenance and repair man for owners of residential rental portfolios across multiple states.

Performed move in and move out walk throughs and property inspections for both residential and commercial rentals.

Handled tenant concerns and issues directly, making sure to adhere to the highest standards of professionalism and customer service

Performed general landscaping tasks including snow removal and upkeep of facilities appearance

Worked on residential property repairs and upgrades during tenant vacancies including repainting, replacing flooring and more.