Timothy Carter
College Park,MD
Summary
Successful Orientation Leader skills at building positive and productive relationships with students and parents. Well-versed in campus amenities and ways to benefit from time at school. Excellent activity and event planning, relationship management and communication skills. Solid leadership skills, excellent motivational skills.
Overview
2
2
years of professional experience
Work History
Orientation Advisor
University Of Maryland, College Park
College Park, MD
04.2022 - 08.2022
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Assisted with transition to college life by providing one-on-one support.
- Helped students troubleshoot and resolve issues with registration.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Sustained collaborative relationships with faculty, staff and administration.
- Taught students safety practices and procedures for resolving conflicts with students and staff.
- Coordinated and led group campus tours of up to 70 students and parents.
Host
Pa's Place
Guilford, CT
08.2020 - 08.2021
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Used cash registers and credit card machines to cash out customers.
- Recorded available tables after seating each party using specialized seating software.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
Camp Counselor
Camp Hazen YMCA
Chester, CT
06.2020 - 09.2020
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
Busser
Luigi's Restaurant
Old Saybrook, CT
08.2019 - 03.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Education
Bachelor of Science - Government And Politics
University of Maryland - College Park
College Park, MD05.2025
Skills
- Group Sessions
- Tour Activity Oversight
- Conflict Management
- Policy and Procedure Writing
- Problem-Solving and Complaint Resolution
- Time Management
- Creative and Energetic
- Customer and Service-Oriented
- Positive Reinforcement
- Teamwork and Collaboration
- Positive Engagement
- Team Leadership
Timeline
Orientation Advisor
University Of Maryland, College Park
04.2022 - 08.2022
Host
Pa's Place
08.2020 - 08.2021
Camp Counselor
Camp Hazen YMCA
06.2020 - 09.2020
Busser
Luigi's Restaurant
08.2019 - 03.2020
Bachelor of Science - Government And Politics
University of Maryland - College Park
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