Timothy Christian Jones
Corpus Christi,TX
Summary
As a licensed insurance agent in Medicare, Life, and health, it was the duties to instruct clients and callers on plans and policies. Such concerns for Medicare was information such as enrollment periods, (IEP, OEP, GEP, SEP...etc.) as well as eligibility, LEP, and other factors concerning their specific situation. As a health and life insurance agent, it was duty to find the right plan that met their needs and budget.
Overview
2025
2025
years of professional experience
Work History
Medicare Agent
Arkansas Blue Cross Blue Shield
08.2024 - Current
While working in remote position, it is the duty of an agent to take inbound calls, while being active in a Microsoft teams meeting. Assisting the customer based on needs involving:
- *Enrollment
- *Transfers
- *Plan Information
- *Prescription search
- *Pharmacy search
- *Medical provider search
- Deductibles
- Copay
- MOOP
Life Insurance Agent
American Income
04.2024 - 08.2024
Use Zoom meetings and make outbound calls to help clients understand insurance policies and enroll them based on needs and budget, and provide information as needed such as:
- Monthly premiums
- Coverage
- Copays
- Deductibles
- Final expenses
- Freedom of Choice
Field Technician
Charter Telecommunications
12.2022 - 02.2024
As a field technician it is the duty to ensure the working of customer's services in their homes. Such duties involve:
- Running new outlets
- Running new lines from street to house
- Troubleshooting signal and equipment issues
- Replacing equipment as needed
- Customer education
- Reporting outages in areas
- Maintaining accurate equipment on work truck
- Working with supervisor and warehouse
Corporate Trainer
Madison Telecommunications
03.2019 - 12.2021
Madison is a business partner with Comcast where several different roles were achieved:
- Corporate Trainer
- Field Trainer
- Team Lead
- Commercial Technician
- Smart Office Technician
- Security Technician
- Field Technician
Meat Associate, Night Supervisor Deli
Ingles
12.2017 - 01.2019
Security Supervisor
Allied Universal Security
01.2017 - 08.2017
Meat Team Lead
Sam’s Club
03.2016 - 12.2016
Owner
Self Employed
06.2013 - 02.2016
In-house Tech/Quality Control/Warehouse
Comcast Cable
02.2006 - 06.2013
Tier 2 Technical Support
Verizon Wireless
3rd Shift Security Supervisor
ACSS (American Commercial Security Services)
Security Officer, 1st Shift Security Supervisor
Borg Warner Security Services
Education
Associate’s degree - Computer Systems Technology
MTI College of Business And Technology
Houston, TX06.1999
Skills
- Medicare and Life insurance
- Customer Service
- Quality Control
- Self reliable
- Great People Skills
- Zoom conferencing
- Microsoft teams
- Word
- Excel
- Typing (45-50 WPM)
- Call Center Experience/Remote Inbound and Outbound calls
- Supervisory role
- Corporate trainer
- Small business owner
- Sales experience
- Tech Evaluation
References
Available on Request
Timeline
Medicare Agent
Arkansas Blue Cross Blue Shield
08.2024 - Current
Life Insurance Agent
American Income
04.2024 - 08.2024
Field Technician
Charter Telecommunications
12.2022 - 02.2024
Corporate Trainer
Madison Telecommunications
03.2019 - 12.2021
Meat Associate, Night Supervisor Deli
Ingles
12.2017 - 01.2019
Security Supervisor
Allied Universal Security
01.2017 - 08.2017
Meat Team Lead
Sam’s Club
03.2016 - 12.2016
Owner
Self Employed
06.2013 - 02.2016
In-house Tech/Quality Control/Warehouse
Comcast Cable
02.2006 - 06.2013
Tier 2 Technical Support
Verizon Wireless
3rd Shift Security Supervisor
ACSS (American Commercial Security Services)
Security Officer, 1st Shift Security Supervisor
Borg Warner Security Services
Associate’s degree - Computer Systems Technology
MTI College of Business And Technology
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