Timothy D. Clark
Coral Springs,Florida
Summary
Seasoned Field Service Technician with a robust background in maintaining AGFA machines and a proven track record of enhancing system efficiency for Remetronix. Expert in fault diagnosis and customer training, demonstrating exceptional tool management and safety assessment skills. Achieved certification in critical repair areas, significantly improving service delivery and client satisfaction.
Overview
33
33
years of professional experience
Work History
Field Service Technician
Remetronix
Port St. Lucie, FL
08.2017 - 10.2018
- Performed all maintenance on AGFA machines in all hospitals in Fl area
- Certified on all CR 75,85, 35, 30 units for service
- Completed training and certified on mammogram printer repairs
- Also worked on installs in Phillips units in Fl
- And other states
- Worked on servers HP NX8800 in all hospitals in Fl
Support Technician
Randstad Professional Support
Fort Lauderdale, FL
03.2017 - 06.2017
- Worked on phones to help users correct problems they were experiencing with call to the support service
- Also provided onsite support for printers, software, and some phones
- Reimaged some laptops and desktop computers
- Contract Work
Computer Operator
South East Frozen Foods
Miami, FL
08.2011 - 05.2017
- Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues via AS400
- Monitor and respond quickly and effectively to request received from in users
- Responsible for administration and internal support of the company’s PCs, printers, servers, and related equipment
- Renovate scan guns for the numerous stores throughout Broward and Dade County
- Perform timely workstation hardware and software upgrades as required
- Ensure network and servers are functioning properly and monitor systems remotely
- Perform maintenance tasks such as backing up of system daily
Evid Technician
Supervisor of Elections
Lauderhill, FL
07.2016 - 01.2017
- Technician for the Broward County SOE
- Worked on all printers in the county at various sites
- Tested and repaired all voting machine for voting
- Deployed and maintain all voting equipment
- Contract work
Lead Computer Operator
Mayors Jewelers Inc.
Tamarac, FL
01.2001 - 03.2009
- Assign users and computers to proper groups in Active Directory
- TCP/IP Network Protocols
- Computer support for FL and Canada
- Supervises the computer operation and related equipment
- Profile creations on AS400 and Web400 systems
- Repair and maintenance of printers
- Help administrators with network connections
- Adding printers to our network as well as maintenance on Citrix hubs
Turnpike Technician II
State of Florida Department of Transportation
Plantation, FL
03.2000 - 12.2000
- Handle wireless networks
- Monitor electronic system and provide field customer service
- Responsible for troubleshooting and repairs of Toll System
- Repair and maintain all pc’s on the network for all toll plazas
- Trained on State of Fl
- Software system and hardware
Help Desk Support Level II
Sports Authority
Lauderdale Lakes, FL
08.1997 - 09.2000
- Support all stores in USA and Japan
- Used AS400 system to repair all profiles and passwords to system
- Trouble shoot problems using windows platforms from Window 98 to Vista
- Maintenance and repair of all printer
- Network repair for AS400 system
Lead Service Technician
DataCo DeRex /TriSquare Printer Company
08.1992 - 09.1996
- Repair and maintain all printers on various networks
- Technical and onsite support service for colleges in the south Florida area
- Main technician for Bal Telco in the Bahamas
- Trouble shooter for the Florida area
Sr. Computer Technician for South Fla. Area
Harris Computer Systems
Melbourne, FL
05.1985 - 09.1996
- Repair and maintenance of all printers in Dade County
- Repair of network controllers in all of the government centers in Dade
- Support AS400 and Unix system in Dade County
Education
Bachelor of Science - Computer Information Systems
Almeda College and University
Boise, Idaho12.2002
Associate - EET
ATI Career Training Center
Fort Lauderdale, Fla.09.1992
FCC license
Browns Institute
01.1978
Skills
- Safety assessment
- Tool management
- Fault diagnosis
- Customer training
- Multimeter usage
- Inventory management
Timeline
Field Service Technician
Remetronix
08.2017 - 10.2018
Support Technician
Randstad Professional Support
03.2017 - 06.2017
Evid Technician
Supervisor of Elections
07.2016 - 01.2017
Computer Operator
South East Frozen Foods
08.2011 - 05.2017
Lead Computer Operator
Mayors Jewelers Inc.
01.2001 - 03.2009
Turnpike Technician II
State of Florida Department of Transportation
03.2000 - 12.2000
Help Desk Support Level II
Sports Authority
08.1997 - 09.2000
Lead Service Technician
DataCo DeRex /TriSquare Printer Company
08.1992 - 09.1996
Sr. Computer Technician for South Fla. Area
Harris Computer Systems
05.1985 - 09.1996
Bachelor of Science - Computer Information Systems
Almeda College and University
Associate - EET
ATI Career Training Center
FCC license
Browns Institute
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