Timothy Coates
Little Elm,Texas
Summary
Dedicated professional with strong expertise in management and inventory oversight. Proven track record in leading teams, managing compliance, and enhancing customer satisfaction through effective decision-making and problem-solving across diverse environments.
Overview
13
13
years of professional experience
Work History
RMA Manager
IRAYUSA
Lewisville , TX
04.2025 - Current
- Managed project timelines to meet deadlines and drive successful initiative completion.
- Analyzed data reports to identify trends and inform decision-making.
- Enforced customer service standards and resolved issues to maintain high-quality service delivery.
- Led team meetings to align operational strategies with objectives and tackle challenges.
Gunsmith Manager
Scheels All Sports
The Colony , TX
06.2020 - 04.2025
- Managed inventory of gun parts and accessories to support timely operations.
- Ensured compliance with firearms sales regulations, minimizing legal risks.
- Maintained detailed records of all customer gun repairs to enhance service quality.
Landscape Services
University of Notre Dame
South Bend , IN
01.2017 - 01.2018
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Executed daily tasks with precision and reliability.
- Completed day-to-day duties accurately and efficiently.
Security Forces
U.S. Air Force
01.2013 - 01.2017
- Conducted over 800 background checks, enhancing installation safety.
- Led team to secure nation's top defensive radar facility for 18 months with zero security breaches.
Education
Pennsylvania Gunsmith School -
Pennsylvania Gunsmith School
Avalon05-2020
Combat Certificate -
U.S. Air Force Security Forces Combat Readiness
01-2015
Security Forces Journeyman -
Security Forces Journeyman
Lackland AFB01-2014
U.S. Air Force Basic training -
U.S. Air Force Basic Training
Lackland AFB01-2013
College Credits -
Grand Valley State University, Southwestern Michigan College and Indiana University South Bend
01-2012
Skills
- Inventory management
- Project management
- Team leadership
- Problem solving
- Data Analysis
- Quality Assurance
- Critical thinking
- Repair Work
- Firearms Function and Design
- Custom Rifle Building
Timeline
RMA Manager
IRAYUSA
04.2025 - Current
Gunsmith Manager
Scheels All Sports
06.2020 - 04.2025
Landscape Services
University of Notre Dame
01.2017 - 01.2018
Security Forces
U.S. Air Force
01.2013 - 01.2017
Pennsylvania Gunsmith School -
Pennsylvania Gunsmith School
Combat Certificate -
U.S. Air Force Security Forces Combat Readiness
Security Forces Journeyman -
Security Forces Journeyman
U.S. Air Force Basic training -
U.S. Air Force Basic Training
College Credits -
Grand Valley State University, Southwestern Michigan College and Indiana University South Bend