Seasoned investigator with excellent leadership skills, high integrity and analytical approach. Successful working internal and external investigations and overseeing work of others. Offering 20+ years of experience in private and public sector.
Overview
20
20
years of professional experience
Work History
Job History Business Operations Representative
Securian Financial
Saint Paul, MN
10.2021 - Current
Prepared orders to orchestrate transfers, tracked transactions and documented activities with detailed records.
Input transfer data into various software and manually updated accounting and certificate records.
Handled 200 requests per day to address customer inquiries and concerns.
Handled customer needs and issues by working with representatives and customers directly.
Collaborated with various departments to support daily activities oversight and coordination.
Sergeant
Metro Transit Police Department
Minneapolis, MN
07.2013 - 10.2021
Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
Implemented criminal protocol for violent and non-violent offenders, decreasing research time.
Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented investigative findings.
Conducted electronic and field investigations of criminal nature.
Researched criminal cases and led investigations to determine appropriate course of proceedings in
Implemented training programs for over 300 new recruits
Lead Investigator
Lund Food Holdings, INC.
Edina, MN
05.2009 - 06.2012
Prepared case reports from allegations, transcripts of interviews and physical evidence.
Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
Obtained admissions of crimes using interviewing techniques.
Conducted impartial investigations into complaints by employees.
Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
Boosted productivity by training and guiding 1,000 employees
Private Investigator
Heartland Information Services, INC.
Minneapolis, MN
05.2006 - 05.2009
Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
Furthered criminal investigations by taking active interest on behalf of loved ones, businesses and other interested parties to uncover truth of unlawful activities.
Surveilled individuals covertly to investigate issues such as fraud and infidelity.
Investigated individuals claiming disability to identify and document fraud.
Supported civil cases by collecting exhaustive notes and offering sworn testimony in depositions and open court.
Investigated 15 cases per year
Education
Master of Arts - Educational Leadership
Saint Mary's University of Minnesota
Winona, MN
10.2020
Bachelor of Science - Police Science
Saint Mary's University of Minnesota
Winona, MN
08.2018
Associate of Science - Law Enforcement
Century College
White Bear Lake, MN
12.2009
Skills
Operations Analysis
Operations Improvement
Critical Thinking
Transformational Leadership
Interpersonal Communication Skills
Interviewing and Interrogation
Case Report Development
Timeline
Job History Business Operations Representative
Securian Financial
10.2021 - Current
Sergeant
Metro Transit Police Department
07.2013 - 10.2021
Lead Investigator
Lund Food Holdings, INC.
05.2009 - 06.2012
Private Investigator
Heartland Information Services, INC.
05.2006 - 05.2009
Master of Arts - Educational Leadership
Saint Mary's University of Minnesota
Bachelor of Science - Police Science
Saint Mary's University of Minnesota
Associate of Science - Law Enforcement
Century College
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