Timothy Corbin
Glen Burnie,MD
Summary
Results-driven optician with over nine years of experience in eyewear fitting and customer service. Proven ability to collaborate with optometrists and streamline operations, enhancing overall patient care and satisfaction.
Overview
5
5
years of professional experience
Work History
Optician
Woolf Eye Lab
Pasadena, MD
06.2024 - Current
- Assists customers in selecting appropriate eyewear based on prescriptions and personal preferences.
- Conduct lens fittings and adjustments to ensure optimal comfort and functionality.
- Educate patients on proper eyewear care and maintenance techniques.
- Utilize optical equipment for precise measurements and adjustments of eyewear products.
- Support billing processes by verifying insurance coverage and processing claims accurately.
- Calibrate seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- File claims with vision insurance companies to garner payment for optical services.
- Troubleshoot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Achieve a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
- Contributed to the practice's positive public perception through requested online reviews (Google, Yelp, Facebook, etc.).
Optician
Clarity Eye Care
Baltimore, MD
04.2021 - 06.2024
- Provided exceptional customer service by addressing patient inquiries and resolving concerns effectively.
- Conducted thorough pre-examination tests to support optometrists in patient assessments.
- Trained new staff on procedures and best practices, fostering a knowledgeable work environment.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Collaborated with frame sales representatives to maintain new and best-selling stock for the practice.
- Edged lenses in on-site lab for same day lenses when available.
Education
Business Administration (Currently Enrolled)
Anne Arundel Community College
Arnold, MDSkills
- Manual lensometry
- Transcribe prescriptions
- Personable recommendations
- Insurance verification
- Optical measurements
- Customer service
Timeline
Optician
Woolf Eye Lab
06.2024 - Current
Optician
Clarity Eye Care
04.2021 - 06.2024
Business Administration (Currently Enrolled)
Anne Arundel Community College