Timothy Cruz
Anaheim,CA
Summary
Results-driven with expertise in warehouse operations and safety compliance. Recognized for problem-solving capabilities and dependability to ensure customer promise and timely deliveries.
Overview
3
3
years of professional experience
Work History
Interim Process Assistant
Amazon.com Services LLC
11.2025 - 01.2026
- Monitored workflow efficiency to ensure timely processing of customer orders.
- Collaborated with team members to maintain a safe and productive work environment.
- Assisted in training new staff on operational procedures and safety protocols.
- Led teams of around 40 newly-hired associates through their onboarding and explained the importance of safety, efficiency, and quality in their work.
- Cluster lead on the floor calling out induct flow and making staffing adjustments based on business need.
- Tracking belt quality percentages and deep diving any defects to find the root cause and suggest fixes.
- Conduct seek to understands (STU's) on associates when a safety or work standard is missed to determine any barriers. Assist with solutions and fill in any knowledge gaps.
- Utilize Apollo Audits to track and ensure all associates understand how to do their function safely.
- Cross-trained new hires in critical functions such as problem solve and quality, including how to search for dwelling packages and improve compliance.
Sortation Associate
Amazon.com Services LLC
05.2023 - Current
- Delivered engaging instruction on safety protocols and operational procedures to groups of up to 14 new associates.
- Collaborated with team members to resolve sorting discrepancies effectively.
- Utilized warehouse management systems to track inventory movements and statuses.
- Promoted workplace safety by implementing proper protocols for package and equipment management with other associates
- Facilitated collaboration among team members, resulting in improved productivity and adherence to deadlines.
Education
High School Diploma -
Esperanza High School
Anaheim, CA06-2022
Skills
- Package handling
- Sorting accuracy
- Warehouse safety
- Pallet jack operation
- Problem-solving skills
- Compliance
- Dependability
- Teaching
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Interim Process Assistant
Amazon.com Services LLC
11.2025 - 01.2026
Sortation Associate
Amazon.com Services LLC
05.2023 - Current
High School Diploma -
Esperanza High School