Timothy DePoyster
Pearl,MS
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
15
15
years of professional experience
Work History
Oil Change Technician
Phil Moore Buick Gmc
Jackson, MS
10.2022 - 05.2025
- Performed oil changes efficiently, ensuring timely service and customer satisfaction.
- Maintained inventory of oil and filters, streamlining supply management.
- Diagnosed vehicle issues related to oil systems, enhancing service accuracy.
- Trained new technicians on best practices for oil change procedures.
- Collaborated with team members to improve workflow and reduce service time.
- Conducted quality checks post-service, ensuring compliance with standards.
Assistant Manager
Car Care Clinic
Jackson, MS
07.2020 - 05.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in servicing all customers to ensure that all were happy and willing to return
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Store Manager
Valvoline Instant Oil
Pearl, MS
06.2019 - 07.2020
- Managed inventory levels, ensuring optimal stock availability and minimizing waste.
- Developed staff schedules to align with peak business hours and operational needs.
- Conducted performance evaluations, fostering employee development and accountability.
- Collaborated with upper management on strategic planning for store growth and profitability.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Manager
Dennys Restaurant
Pearl, MS
04.2018 - 04.2019
- Led daily operations to enhance customer satisfaction and streamline service delivery.
- Trained and mentored staff, fostering a collaborative team environment and improving performance.
- Made orders every other day so that the store would not run out of inventory
- Inspected all inventory that was received after the order came in.
- Handled all cash at the beginning and end of shift
US Army
Army
Fort Carson, CO
02.2010 - 02.2016
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Maintained all equipment issued to me
Education
High School Diploma -
Pearl High School
Pearl, MS05-2011
Skills
- Customer relations
- Documentation skills
- Attention to detail
- Safety checks
- Dependable and responsible
- Verbal and written communication
- Parts ordering
- Critical thinking
- Excellent communication
- Reliability
- Multitasking
- Problem-solving abilities
- Time management
- Team player
Timeline
Oil Change Technician
Phil Moore Buick Gmc
10.2022 - 05.2025
Assistant Manager
Car Care Clinic
07.2020 - 05.2021
Store Manager
Valvoline Instant Oil
06.2019 - 07.2020
Assistant Manager
Dennys Restaurant
04.2018 - 04.2019
US Army
Army
02.2010 - 02.2016
High School Diploma -
Pearl High School