Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Dickens

GM/Chrysler Parts Manager
Dubuque,Iowa

Summary

Strategic Manager with experience leading and overseeing Parts and Service type business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives. Veteran Parts Manager with top-level skills in the Automotive Field. Likeable personality and customer-focused background coupled with expertise in finding solutions. Ready to tackle new challenges and build success with exciting organization.

Overview

31
31
years of professional experience
1
1
year of post-secondary education

Work History

GM/Chrysler Parts Manager

Les Mack Chevrolet
LANCASTER, WI
04.2014 - Current
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.

GM Inventory Control Manager

Rydell Chevrolet
Waterloo, IA
06.2008 - 06.2012
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Assisted management staff with maintaining budget and schedule controls using standard project management protocols.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Maintained control of cycle counts, physical inventory and discrepancy research.
  • Cross-referenced invoices and supplies for reporting accuracy.
  • Managed over $1.3M in GM inventory and 10 employees.

Parts Manager

Voegeli Chevrolet Buick
Monticello, WI
06.1991 - 06.2008
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.

Assistant Parts/Service Manager

Bienema Ods Cadillac
Monroe, Wisconsin
06.1986 - 06.1988
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.

Education

Parts Management - Automotive/Agriculture Parts

SWTC
Fennimore
08.1985 - 05.1986

Skills

Exceptional interpersonal communication

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Timeline

GM/Chrysler Parts Manager

Les Mack Chevrolet
04.2014 - Current

GM Inventory Control Manager

Rydell Chevrolet
06.2008 - 06.2012

Parts Manager

Voegeli Chevrolet Buick
06.1991 - 06.2008

Assistant Parts/Service Manager

Bienema Ods Cadillac
06.1986 - 06.1988

Parts Management - Automotive/Agriculture Parts

SWTC
08.1985 - 05.1986
Timothy DickensGM/Chrysler Parts Manager