Timothy Drummond Jr.
Ambridge,PA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Production Supervisor
Mitsubishi Electric Power Products
Warrendale , PA
2022.06 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Service Advisor
#1 Cochran Nissan
Coraopolis , PA
04.2022 - 06.2022
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Developed estimates by costing materials, supplies and labor.
- Assessed vehicle maintenance status and completed needed service.
- Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.
Shop Foreman
Bobby Rahal Jaguar - Land Rover North Hills
Wexford , PA
01.2013 - 04.2022
- Managed resources, materials, systems maintenance, regulatory compliance, and proper documentation of orders, operations, schedules and evaluations.
- Used hand and power tools, equipment and instruments accurately.
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Oversaw maintenance and repair of shop equipment.
- Oversaw, coached and evaluated 15 Flat Rate technicians
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Performed complex mechanical and electrical repairs.
- Led monthly meetings to coordinate support efforts across multiple departments.
Automotive Technician
Bobby Rahal Jaguar Land Rover North Hills
Wexford , PA
05.2003 - 01.2013
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed safety and emissions inspections.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Automotive Technician
Jaguar Monroeville
Monroeville , PA
01.2002 - 05.2003
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed safety and emissions inspections.
Education
Associate of Applied Science - Automotive Technology
Vale Technical Institute
Blairsville, PA01.2002
Skills
- Safety awareness
- Equipment monitoring
- Computerized Diagnostics
- Dealership and Factory Standards
- Multitasking and Prioritization
- Coordination with Service Team
- Problem Solving
- Willing to Learn
- Documentation and Recordkeeping
- Schedule Preparation
Timeline
Production Supervisor
Mitsubishi Electric Power Products
2022.06 - Current
Service Advisor
#1 Cochran Nissan
04.2022 - 06.2022
Shop Foreman
Bobby Rahal Jaguar - Land Rover North Hills
01.2013 - 04.2022
Automotive Technician
Bobby Rahal Jaguar Land Rover North Hills
05.2003 - 01.2013
Automotive Technician
Jaguar Monroeville
01.2002 - 05.2003
Associate of Applied Science - Automotive Technology
Vale Technical Institute
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