Timothy Fisher
Waverly,IA
Summary
Dynamic sales associate and mechanic with proven expertise at Deike Implement Co. Skilled in enhancing customer satisfaction through exceptional service and effective problem-solving. Adept at managing inventory and training staff, while consistently achieving sales goals. Reliable and goal-oriented, with a strong focus on teamwork and collaboration to drive store performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Associate / Assistant Manager
Deike Implement Co.
10.2018 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed and implemented plans for traveling and interacting with current, and prospective customers within my sales territory.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed inventory levels
- Managed the companies website, and facebook pages
- Managed the trucking department record's, and filed all permits for trucking department.
- Submitted and tracked all Kubota warranty claims.
- Maintained our internal inventory list.
- Performed all task involved in customer financing.
- Managed employee training with Kubota.
Mechanic
Deike Implement Co.
08.2016 - 10.2018
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Operated mobile service truck to perform onsite inspections, and repairs of customer equipment.
- Mentored and trained new shop employees
Mechanic
Synergy Equipment
05.2016 - 07.2016
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Operated mobile service truck and performed onsite inspections and repairs of customer equipment.
- Billed customers for work performed and collected payments on bills.
Mechanic
Triple D Equipment
08.2015 - 05.2016
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Created repair quotes and presented them to customers.
Mechanic
Deike Implement Co.
10.2008 - 07.2015
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Operated mobile service truck to perform onsite inspections and repairs of customer equipment.
Mechanic
Oxbo International Corporation
06.2007 - 10.2008
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Operated mobile service truck to perform onsite inspections and repairs of customers equipment.
Education
Diesel Mechanics
WyoTech
Laramie, WYHigh School Diploma -
AGWSR
Ackley, IA05-2004
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Product sales
- Sales expertise
Certification
Spader collaborative sales, Kubota sales pro, Kubota service technician, Massey Ferguson high horsepower tractors, AGCO Fuse level 2, Bobcat silver service
Timeline
Sales Associate / Assistant Manager
Deike Implement Co.
10.2018 - Current
Mechanic
Deike Implement Co.
08.2016 - 10.2018
Mechanic
Synergy Equipment
05.2016 - 07.2016
Mechanic
Triple D Equipment
08.2015 - 05.2016
Mechanic
Deike Implement Co.
10.2008 - 07.2015
Mechanic
Oxbo International Corporation
06.2007 - 10.2008
Diesel Mechanics
WyoTech
High School Diploma -
AGWSR
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