Nina Montrosse
Flint,USA
Summary
Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Associate / Assistant Manager
Dollar General
Flint, MI
11.2023 - Current
- Provided customers with courteous, friendly, fast, and efficient service. Plans directs & monitors the daily tasks of team members. Truck check-in of deliveries & verify supplier invoices and maintain all records. Stock merchandise as required, storage of supplies according to food & safety guidelines. Customer purchases on assigned register, collects and distributes cash and change as required.
Sales Associate (2nd job)
PaPa’s Drive Thru
Flint, MI
05.2024 - 06.2025
- Ensured maintenance of a clean and sanitary kitchen, meal prep and food storage environment. Maintained records of food and supplies received and used. Provided customers with courteous, friendly, fast, and efficient service.
MI (On-site & Remote)
Senior Mortgage Underwriter
MI
01.2006 - 11.2020
- Duties were to provide complete and capable loan underwriting to ensure soundness of business values, compliance with company and investor standards. Reviewing, evaluation of complex documentation to ascertain loan viability risk issues and potential misrep. Proficient use of (AUS) automated underwriting systems DU/DO/LP engines.
- Radian / Clayton Support Services Boca Raton, FL
- ResMac Inc Boca Raton, FL
- United Wholesale Mortgage Lending Troy, MI
- ColeTaylor Mortgage Ann Arbor, MI
- Flagstar RMIC & Genworth (Onsite Troy MI) Winston-Salem, NC
Education
High School Diploma - Accounting & CIS Emphasis in Finance
Baker College
Flint, MISkills
- Collaborative financial professional
- Productive work habits
- Customer engagement proficiency
- Systematic planning skills
- Effective decision maker
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
SERVESAFE - EXPIRED
Timeline
Sales Associate (2nd job)
PaPa’s Drive Thru
05.2024 - 06.2025
Sales Associate / Assistant Manager
Dollar General
11.2023 - Current
MI (On-site & Remote)
Senior Mortgage Underwriter
01.2006 - 11.2020
High School Diploma - Accounting & CIS Emphasis in Finance
Baker College
AWARDS & ADD’L SKILLS
Above and Beyond - High volume West Coast Jumbo Team 1.5 Million lending authority, FNMA/FHLMC/GUS, RESPA Compliance, Securitization Review, Mortgage Insurance, Conforming / Non QM, Corelogic / Fraudguard, Wholesale / Retail