Timothy Fisher
San Antonio
Summary
Results Driven Billing Coordinator with expertise in payment tracking and customer relations. Enhanced billing accuracy and expedited collections through proactive communication and automation. Successfully reduced outstanding debts by implementing efficient tracking systems, showcasing strong credit management skills and a commitment to client satisfaction.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Coordinator
Test Equity
06.2020 - Current
- Managed accounts receivable process, including invoicing, payment collection, and account reconciliation
- Responded promptly to customer inquiries regarding billing issues or discrepancies, ensuring prompt resolution
- Tracked key performance indicators (KPIs) such as DSO, aging balance, and collection effectiveness ratio
- Collaborated with sales team on pricing strategies based on customer payment history
- Provided training to new employees on accounts receivable processes and systems
- Implemented new billing system resulting in a 90% reduction in invoice errors
Medical Billing Collector
Preferred Homecare
04.2014 - 05.2020
- Kept current with medical coding guidelines such as CPT and ICD-10 to ensure accurate code assignment on claims.
- Processed appeals for denied claims by gathering necessary documentation and submitting requests for reconsideration
- Generated monthly reports on key performance indicators (KPIs), such as average days in accounts receivable (AR) or denial rate, to track departmental productivity and identify areas for improvement
- Worked closely with physicians' offices to obtain necessary documentation for pre-authorization requirements prior to performing certain procedures or treatments
- Collaborated with insurance companies to resolve claim disputes or discrepancies in reimbursement rates
- Assisted patients with inquiries regarding their bills or insurance coverage, providing clear explanations of charges and payment options
Education
Bachelor Of Arts - Business
University of Phoenix
Tempe, AZTechnical Diploma - Medical Office Administration
Concorde Career College
San Diego, CA03.2014
Skills
- Payment tracking
- Microsoft office
- Invoice processing
- Cash application
- Credit management
- Collection strategies
- Customer relations
- Cash management
- Account analysis
- ICD-10
- Insurance billing
- Medical Claims
- Tax Adjustments
Timeline
Accounts Receivable Coordinator
Test Equity
06.2020 - Current
Medical Billing Collector
Preferred Homecare
04.2014 - 05.2020
Bachelor Of Arts - Business
University of Phoenix
Technical Diploma - Medical Office Administration
Concorde Career College
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