Timothy Francis

Responsible for the safety of 4000 people and hazard/risk mitigation of over 3 billion dollars of equipment and property on a daily basis.

• Mentored new firefighters in developing essential skills and understanding departmental expectations for performance excellence.
• Led a team of firefighters in extinguishing hazardous material fires, minimizing environmental impact and potential harm to nearby residents.
• Improved firefighter safety through consistent training sessions and adherence to established guidelines.
• Facilitated interdepartmental training exercises that fostered teamwork between firefighters, paramedics, and law enforcement officers on scene management techniques.
• Conducted thorough post-incident analysis, identifying areas for improvement in both tactics and equipment usage.
• Delivered timely incident reports to senior leadership, providing accurate data for budgetary decisions and policy development purposes.
• Preserved order and discipline among subordinates and gave assignments and instructions.
• Coordinated mutual aid agreements with neighboring departments, optimizing resource-sharing during large-scale events or emergencies beyond individual capacities.
• Negotiated with vendors to acquire high-quality firefighting equipment at cost-effective prices, optimizing department's budget.
• Managed administrative duties, including budgeting and personnel management, ensuring department operated within fiscal and regulatory guidelines.
• Facilitated upgrade of fire station technology, optimizing incident response capabilities.
• Mentored new recruits and junior officers, guiding them through rigorous training programs and preparing them for advancement within department.

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
• Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
• Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
• Recorded and tracked emergency requests utilizing computer-aided dispatch systems.

• Designed, built and implemented police department capital improvement radio system conversion project
• Agency Project Manager for new state wide Computer Aided Dispatch/Records Management System.
• Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
• Ensured seamless communication among multiple agencies during large-scale emergencies with effective coordination.
• Played a crucial role in resolving complex situations by gathering vital information from callers and relaying it to responding units.
• Fostered a collaborative work environment, sharing knowledge, and expertise with fellow technicians to enhance overall team performance.
• Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.

• Contributed to successful patient outcomes by effectively administering appropriate treatments based on assessment findings.
• Improved team collaboration by consistently participating in training sessions and sharing knowledge with colleagues.
• Served as a mentor for new AEMT staff, providing guidance and support to ensure a smooth transition into the role.
• Showcased adaptability and flexibility by successfully handling diverse emergency situations, from traumatic injuries to medical emergencies, while maintaining composure and professionalism.
• Participated in quality improvement initiatives by reviewing performance data and implementing changes based on identified areas for growth.
• Conducted regular reviews of protocols and procedures in line with industry best practices, promoting continuous improvements in patient care standards.