Timothy Giebelhaus
Liberty Hill,Texas
Summary
Adept Project Manager with a proven track record at Landmark Site Services Inc., excelling in customer relations and strategic planning. Demonstrated ability to enhance client loyalty and streamline project delivery, achieving high-quality outcomes within budget. Skilled in active listening and advanced problem-solving, significantly boosting team performance and customer satisfaction. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager
Landmark Site Services Inc.
02.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Manager
TG Welding
06.2022 - 02.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Daily customer service practices in person and online. Dealt with large numbers of clients and high profile jobs.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
GED -
- 3.9 GPA
- National Honor Society Member
- Extracurricular Activities: FFA, Agricultural Mechanics
- Awarded Workhorse of the year
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Project Management
- Project planning and development
- Project Planning
- Project Scheduling
- Strategic Planning
- Schedule Management
- Client Relations
- Customer Relations
- Advanced problem solving
- Budgeting and forecasting
Certification
Welding certificate AWS 1.1
Achievements
I have started and successfully ran a welding company. I have worked my way to a high title very quick in my new job.
Additional Information
I have been running and dealing with customers for over 5 years. I have had to solve complex problems and deal with large scale jobs and small scale jobs.
Timeline
Project Manager - Landmark Site Services Inc.
02.2024 - Current
Manager - TG Welding
06.2022 - 02.2024
Rouse High School - GED,
Welding certificate AWS 1.1
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