Timothy Hankins
Warsaw,IN
Summary
Accomplished Owner/Salesperson/Laborer Foreman at Bills Contracting LLC and experienced Field Technician with A&b Packing Equipment/Lakewood, I excel in operations management and advanced problem solving. Demonstrated success in enhancing customer satisfaction and streamlining business processes, underscored by a strong foundation in construction and relationship building.
Overview
10
10
years of professional experience
Work History
Owner/Salesperson/Laborer Foreman
Bills Contracting LLC
05.2016 - 07.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
Field Technician
A&b Packing Equipment/Lakewood
03.2014 - 05.2016
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
Education
High School Diploma -
Hill University
Online10.2009
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Management
- Business Planning
- Construction
- Welding
- Advanced Problem Solving
Timeline
Owner/Salesperson/Laborer Foreman
Bills Contracting LLC
05.2016 - 07.2024
Field Technician
A&b Packing Equipment/Lakewood
03.2014 - 05.2016
High School Diploma -
Hill University
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