Motivated Hospitality Aide skilled at meeting customer needs with expert customer support. Stay on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Cart organization Supply restocking Guest relations Food delivery Task prioritization Microsoft Word Google Drive Time management Customer relations Detail oriented Inventory organization Staff discipline Community engagement Community relations
Diligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Arizona Department of Corrections
Florence, Arizona
02.2021 - 02.2024
Inspected cells and conducted random searches of common areas.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Hospitality Aide
Montecito Post Acute Care & Rehabilitation
Mesa, AZ
Mesa - 08.2020
Gathered information from caregivers, nurses or physicians about patient condition, treatment plans or appropriate activities.
Turned mattresses, changed linens and replenished supplies in patient rooms and bathrooms.
Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Adjusted beds, lights, bed rails and pillows to aid in patient comfort and safety.
Answered call lights and responded to emergencies in accordance with facility rules.
States
Florist Delivery
Butterfly Petals
Tempe, United States, United States
03.2018 - 01.2020
Prevented waste by balancing trays and carts for smooth delivery.
Backed up fellow servers and food preparation staff by cross-training in different stations.
Maintained high standards for presentation by keeping a professional personal appearance and quickly handling any spills or problems.
Provide food and beverage to patients throughout the day beginning from breakfast, lunch and dinner.
Answered call lights, room changes, assisting deliveries, assisting with meals/hydration.
Reviewed work orders to design floral arrangements to meet customers' specific requests.
Created unique and eye-catching centerpieces and floral arrangements for hotels, restaurants, and other businesses.
Designed floral arrangements using large selection of fresh flowers and presentation techniques.
Maximized life of plants on display, keeping each watered, trimmed, and arranged to encourage sales.
Prepared specialty items for customers, including bouquets, wreaths, and corsages.
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
Operated vehicles and equipment safely and maintained clean driving record.
Education
Bachelor of Science - Criminology and Criminal Justice
Arizona State University
2020
2019
Skills
Delivery
Driving
Mail
Packaging
Sales
Contraband Seizure
Emergency Response
Non-Violent Intervention
Surveillance
Facility Security
Evidence Preservation
Crime Prevention
Prisoner Transport
Emergency Management
Substance Abuse Knowledge
Observation
Policy Enforcement
First Aid Training
Inmate Behavior Modification Tactics
Security Procedures
Criminal Justice
Inmate Rights
Criminal Investigations
Safety
Search and Seize Procedures
Trained in Defensive Tactics
Weapons Training
Staff Management
Armory and Key Control
Relationship Building and Management
Criminal Law
Radio Communication
Firearms Proficiency
Inmate Supervision
Physical Fitness
Occupational Hazards and Safety Precautions
Restraint Techniques
Ethical Standards of Conduct
De-Escalation Techniques
Central and Pod Control
Mentorship
Booking Procedures
Excellent Problem Solver
Crisis Intervention Training
State and Federal Laws Knowledge
Crisis Prevention Intervention (CPI)
Negotiation
Facility Maintenance
First Aid and CPR Certified
Behavior Redirection
Relationship Building
References
References available upon request.
Timeline
Correctional Officer
Arizona Department of Corrections
02.2021 - 02.2024
States
Florist Delivery
Butterfly Petals
03.2018 - 01.2020
Hospitality Aide
Montecito Post Acute Care & Rehabilitation
Mesa - 08.2020
Bachelor of Science - Criminology and Criminal Justice
Correctional Sergeant at Arizona Department of Corrections Rehabilitation and ReentryCorrectional Sergeant at Arizona Department of Corrections Rehabilitation and Reentry