Timothy Ivanov
Sacramento,CA
Summary
Knowledgeable Installer offering 3 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Installer Service Specialist
Clear Way Auto Glass
03.2020 - Current
- Enhanced customer satisfaction by efficiently installing and servicing various products.
- Expedited service appointments by effectively managing a daily schedule of installations and repairs.
- Increased productivity by maintaining a clean and organized work environment during each job.
- Ensured timely completion of projects by coordinating closely with team members and supervisors.
- Provided outstanding customer service, addressing questions and concerns throughout the installation process.
- Established trust among clients through transparency in pricing, timelines, and project expectations during the initial consultation phase.
- Delivered high-quality installations by utilizing appropriate tools, materials, and techniques for each task.
- Retained accurate records of purchases, titles and sales.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Analyzed vehicle data using advanced diagnostic equipment.
Education
EMT
California State University - Sacramento
Sacramento, CAHigh School Diploma -
River City High School
West Sacramento, CA06.2020
Skills
- Equipment Troubleshooting
- Quality Control Standards
- Conflict Resolution Techniques
- Mechanical Aptitude
- Professionalism and Work Ethic
- Network Connectivity Understanding
- Troubleshooting
- Network Setup
- Troubleshooting and Testing
- Diagnostics and Troubleshooting
- Hand and Power Tool Operation
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Installer Service Specialist
Clear Way Auto Glass
03.2020 - Current
EMT
California State University - Sacramento
High School Diploma -
River City High School
Similar Profiles
Justin CavazosJustin Cavazos
Auto Glass Technician at Clear Choice Auto GlassAuto Glass Technician at Clear Choice Auto Glass
Veniamin IvanovVeniamin Ivanov
Business Owner at Clear Way Auto GlassBusiness Owner at Clear Way Auto Glass
Ryan PotterRyan Potter
Office Assistant at Crystal Clear Glass Inc DBA Stafford GlassOffice Assistant at Crystal Clear Glass Inc DBA Stafford Glass