Timothy Jackson
Marriott
Eagle Mountain,UT
4
years of professional experience
Dynamic guest service professional with a proven track record at Marriott, excelling in guest relations and communication. Adept at multitasking and utilizing hotel management software to enhance operational efficiency. Recognized for fostering a welcoming environment and training staff to uphold high standards, ensuring exceptional guest experiences.
Work History
Guest Attendant
2 Years 5 Months- Delivered exceptional guest service, ensuring satisfaction and resolution of inquiries or issues.
- Maintained cleanliness and organization in guest areas, adhering to Marriott's high standards.
- Assisted guests with check-in/check-out processes, streamlining operations for efficiency.
- Collaborated with team members to enhance overall guest experience through effective communication.
- Utilized hotel management software for accurate reservation handling and guest information tracking.
- Responded promptly to guest needs, fostering a welcoming and accommodating environment.
- Trained new staff on operational procedures, promoting adherence to best practices and company policies.
- Served as a knowledgeable resource for guests seeking information about local attractions, events and amenities, enhancing their overall experience during their stay.
Car Wash Attendant
1 Year 2 Months- Operated car wash equipment to ensure thorough vehicle cleaning and customer satisfaction.
- Maintained cleanliness of work area and tools, adhering to safety protocols and procedures.
- Assisted customers with service options, enhancing their overall experience and satisfaction.
- Conducted routine maintenance checks on equipment, identifying potential issues proactively.
Custodian
1 Year 6 Months- Maintained cleanliness and sanitation in classrooms, hallways, and restrooms.
- Operated cleaning equipment including floor scrubbers and vacuums effectively.
- Managed waste disposal processes to ensure compliance with safety regulations.
- Assisted in inventory management of cleaning supplies and equipment.
Education
High School Diploma
Skills
Strong multitasking
Exceptional communication
Baggage handling
Professional appearance
Guest relations expertise
Valet parking assistance
Teamwork
Timeline
Car Wash Attendant
Tagg N Go
03.2025 - 05.2026Read More
Guest Attendant
Marriott
01.2024 - CurrentRead More
Custodian
Alpine School District
07.2022 - 01.2024Read More
Cedar Valley High School
High School Diploma
Read More