
Accomplished healthcare professional with over 20 years of experience who spearheaded patient care coordination, optimized utilization management, and advanced healthcare administration in VA and federal systems. Expertly orchestrated non-VA/community care services, authorized treatments, streamlined scheduling, and enforced VHA and HIPAA compliance. Consistently delivered efficient, compassionate patient support and cultivated strong interdisciplinary partnerships. Highly skilled at leveraging EHR systems, analyzing data, and driving administrative excellence.