Timothy Johnson
Phoenix,Arizona
Summary
An energetic and self-confident individual with an extensive background working in the fast-paced hospitality industry. Most recently spent 3 years learning and growing as the sole underwriter on a highly successful sales team. Exceptionally well-equipped to maintain a standard of professionalism by performing customer service tasks according to the facility's specific protocols.
Overview
11
11
years of professional experience
Work History
Underwriter
Stealth Partner Group
04.2021 - Current
- Organization and Management of an ever growing book of business.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Time Management and planning of a yearly schedule with little supervision (as preferred).
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Assistance with newer employees in need of guidance regarding their role, responsibilities, and skills needed as an Underwriter.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
- Maintained strong relationships with third-party vendors involved in the application process, ensuring smooth transactions for all parties involved.
Bartender and Server
Lou Malnati's Pizzeria
04.2016 - Current
- Provide a warm, welcoming, and fun environment for both guests and team members through a positive and outgoing attitude
- Aided in the opening of two restaurant locations, 1 as a trainer and pivotal member of team development staff
- Used high energy, time management, communication, and delegation to succeed in a fast-paced and high volume workload environment
- Collaborate with team members to develop more efficient workplace policies
- Study, learn, and execute the various skills necessary to run a bar.
Olive Garden Server
08.2015 - 04.2016
Pizza Hut Delivery Driver
04.2013 - 04.2016
Education
Associates of Science -
Glendale Community College
Glendale, ArizonaSkills
- Documentation Review
- Revenue Generation
- Policy renewal
- Policy Development
- Data Collection
- Data Interpretation
- Relationship Building
- Caseload Management
- Analyzing data
- Policy Interpretation
- Underwriting guidelines
- Quote Preparation
- Client Relationship Building
- Sales Support
- Time Management
- Project Planning
- Verbal Communication
- Friendly, Positive Attitude
- Remote Office Availability
- Teamwork and Collaboration
Timeline
Underwriter
Stealth Partner Group
04.2021 - Current
Bartender and Server
Lou Malnati's Pizzeria
04.2016 - Current
Olive Garden Server
08.2015 - 04.2016
Pizza Hut Delivery Driver
04.2013 - 04.2016
Associates of Science -
Glendale Community College
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