Results-driven Operations Manager with expertise in streamlining processes and enhancing efficiency. Proven ability to lead cross-functional teams and improve service delivery through strategic planning and effective decision-making.
Work History
Operations Manager, Transportation
13 Years 10 Months
Timothy Johnson Enterprises LLC. | 09.2012 - Current
Streamlined operational processes to enhance efficiency and reduce waste across multiple departments.
Led cross-functional teams in implementing strategic initiatives that improved overall productivity and service delivery.
Developed and maintained key performance indicators to monitor operational effectiveness and identify areas for improvement.
Fostered a culture of continuous improvement through training sessions and workshops for team members on best practices.
Led hiring, onboarding, and training of new hires to fulfill business requirements.
Truck Driver
4 Years 3 Months
Shelba D Johnson Trucking | 09.2003 - 12.2007
Operated and maintained various truck models to ensure safe and efficient deliveries.
Navigated complex routes, optimizing travel time while adhering to delivery schedules.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Managed freight loading and unloading processes, maximizing cargo space utilization.
Trained junior drivers on operational procedures and safety protocols to enhance team performance.
Education
Associate of Science - Business Administration
Rowan-Cabarrus Community College | Salisbury, NC | 05-2026
Skills
Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Operations monitoring
Employee relations and conflict resolution
Planning and implementation
Accomplishments
Earned the “ X-Culture 2026 for creating a template for Finnish Schools International.
Certification
[Business Administration, Foundations] Training - [2026]
[Owner], [Timothy Johnson Enterprises LLC.] - [09/2012-05/2026]