Timothy Knapp
Midland,TX
Summary
Results-focused sales professional with strength in client acquisition. Proactive leader with strengths in communication and collaboration. Proficient in leveraging sales techniques and Product knowledge to promote high customer satisfaction. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
7
7
years of professional experience
Work History
Outside Sales Representative
Recoil Services
Midland , TX
09.2023 - Current
- Gathered data on competitors' products, prices, and sales techniques.
- Monitored industry trends and kept abreast of new developments in the marketplace.
- Met regularly with team members to discuss progress towards goals.
- Prepared detailed reports on sales activities including forecasts and budgets.
Pump Operator
Lenoir Water Transfer
Midland , TX
08.2022 - 08.2023
- Instructed personnel on proper usage of pumps during training sessions.
- Executed scheduled shutdowns of pumps in accordance with established procedures.
- Conducted routine inspections of pumps and related equipment.
Professional Sales Consultant
Mercedes Benz of Midland
Midland, TX, TX
11.2021 - 08.2022
- Suggested products and services to match customers' stated needs and preferences.
- Conferred with customers to understand needs, recommend products and solve after-sale issues.
- Continuously met sales goals via strategic prospecting.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Professional Sales Consultant
Toyota of Midland
Midland, TX, Texas
12.2020 - 11.2021
- Exceeded company sales goals for first year sales associates.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Stayed up to date on company products and services to support sales objectives.
Crew Supervisor
Precision Cut Landscaping LLC
Midland, TX
09.2019 - 02.2020
- Inspected cleanliness, organization and safety of job sites after every shift.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
- Managed multiple employees in various job tasks throughout all phases of project completion.
- Preserved order and discipline among subordinates, and gave assignments and instructions.
Warehouse Supervisor
Anixter Power Solutions
Kermit, TX
06.2017 - 08.2019
- Provided information to shipping and receiving personnel regarding inventory stock.
- Oversaw all production, quality control and material handling operations and made improvements as needed.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Trained staff on material handling processes to reduce shipping times.
- Generated repeat business through development of devoted customer service to loyal clients.
Education
Greenwood High School
Midland, TXSome College (No Degree) - Accounting
Midland College
Midland, TXSkills
- Email marketing
- Client retention
- Client account management
- Opening and closing procedures
- Effective customer upselling
- Microsoft Office
Timeline
Outside Sales Representative
Recoil Services
09.2023 - Current
Pump Operator
Lenoir Water Transfer
08.2022 - 08.2023
Professional Sales Consultant
Mercedes Benz of Midland
11.2021 - 08.2022
Professional Sales Consultant
Toyota of Midland
12.2020 - 11.2021
Crew Supervisor
Precision Cut Landscaping LLC
09.2019 - 02.2020
Warehouse Supervisor
Anixter Power Solutions
06.2017 - 08.2019
Greenwood High School
Some College (No Degree) - Accounting
Midland College
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