Timothy Lane
Bristol,TN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the Customer Service Industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Delivery Driver
GrubHub
Chicago, IL
05.2018 - Current
- Self Motivation
- Excellent Communication Skills and Customer Service
- Attention to Detail
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Efficiency and Time Management
- Dependability and Honesty
Delivery Driver
DoorDash
San Francisco, CA
01.2018 - Current
- Self Motivation
- Excellent Communication Skills and Customer Service
- Attention to Detail
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Efficiency and Time Management
- Dependability and Honesty
- Shopping Orders
Education
High School Diploma -
Sullivan East High School
Bluff City, TN05.2000
Some College (No Degree) - Criminal Justice
Virginia Highlands Community College
Abingdon, VASkills
- Self Motivation
- Excellent Communication Skills
- DOT Compliance
- Customer Relationships
- Loading and Unloading
- Attention to Detail
- Customer Service
- GPS Navigation
- Efficiency and Time Management
- Dependability and Honesty
- Shopping Orders
- Verbal and Written Communication
Timeline
Delivery Driver
GrubHub
05.2018 - Current
Delivery Driver
DoorDash
01.2018 - Current
High School Diploma -
Sullivan East High School
Some College (No Degree) - Criminal Justice
Virginia Highlands Community College
Similar Profiles
Michael MakiMichael Maki
Food Delivery Driver at GrubHubFood Delivery Driver at GrubHub
Donald BettsDonald Betts
Delivery Driver at GrubHubDelivery Driver at GrubHub
Jefferson JohnsonJefferson Johnson
GrubHub Driver at GrubHubGrubHub Driver at GrubHub
Mohamed SaidMohamed Said
Grub Hub at GrubHubGrub Hub at GrubHub
Maddox FrittsMaddox Fritts
Lawn Care Specialist at Worsham's Lawn ServiceLawn Care Specialist at Worsham's Lawn Service