Timothy Lang
Cedar Rapids,Iowa
Summary
Dynamic and results-driven professional with extensive experience in Mechanical and Electrical from farm background and father in IBM as a Senior Technician in equipment troubleshooting and preventive maintenance. Proven ability to enhance service efficiency and customer satisfaction through effective training and inventory management. Recognized for attention to detail and strong problem-solving skills, ensuring optimal performance in high-pressure environments. Understands Safety practices and knowledge in all phases of electricury 120Volt, 220 and 480 V , Extensive itroubleshooting in 24 volt AC/DC . I have many years of mechanical, plumbing,, pnematic and hand tool repair,
Overview
25
25
years of professional experience
Work History
Car Wash Service Technician / Installer
Windtrax
04.2024 - 09.2025
- Diagnosed and repaired mechanical issues on new wash systems to ensure optimal performance.
- Conducted routine maintenance inspections to enhance equipment reliability and safety standards.
- Utilized diagnostic tools and software for troubleshooting electrical components and system failures.
- Collaborated with team members to execute installation of new wash equipment efficiently.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Lead Installer
Sonny's Car Wash Equipment
10.2022 - 05.2024
- Led installation of car wash systems, ensuring adherence to safety and quality standards.
- Trained and mentored junior installers on equipment setup and operational procedures.
- Collaborated with project managers to streamline installation processes for efficiency improvements.
- Conducted site assessments to determine optimal equipment placement and installation methods.
- Unloaded Equipment and in charge all parts incoming and outbound.
- Managed 6 to 10 employees daily installing all equipment from pump room, entry systems, vacuums and lighting,
- Worked with all contractors on site daily to help insure projects are done on time and jointly to improve work collaboration.
Car Wash Installer
Tommy.s Car Wash Equipment
02.2021 - 09.2022
- Installed car wash equipment according to manufacturer specifications and safety standards.
- Conducted routine maintenance and troubleshooting on car wash machinery for optimal performance.
- Collaborated with team members to ensure timely installation and operational readiness of equipment.
- Trained new installers on best practices and safety protocols in equipment handling.
- Travel all over United States woking with franchise to build new express washes.
- Managed inventory of tools and parts, streamlining procurement for installation projects.
- Coordinated with clients to assess site requirements and customize installations accordingly.
- Improved installation processes by implementing best practices and standard operating procedures.
Assistant Manager / Lead Technician
Tommy;s Express Wash
08.2020 - 09.2021
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Developed and implemented process improvements, reducing turnaround time for services.
- Managed inventory levels and ordering processes to ensure optimal stock availability.
- Helped im construction of building during Covid and trained to help in hiring and employee customer relations
- Attended classes on manager skills and customer relations
Car Wash Technician
Mister Car Wash
01.2019 - 07.2020
- Over seen car wash equipment to ensure efficient service delivery and customer satisfaction.
- Trained new team members on safety protocols and operational procedures.
- Conducted routine maintenance checks on machinery to uphold performance standards.
- Managed workflow during peak hours to optimize service efficiency and minimize wait times.
- Utilized evenings and early mornings to assure any seen or heard of problems are taken care of to manage carwash down time.
Service Manager / Technical Lead
Midwest Car Wash Systems
03.2010 - 11.2018
- Oversaw daily operations, ensuring adherence to service standards and customer satisfaction.
- Implemented training programs for staff, enhancing service quality and team performance.
- Streamlined workflow processes, reducing service time and improving overall efficiency.
- Managed inventory levels, optimizing supply chain operations to meet demand fluctuations.
- Had contract with Kwik Star on Carwash equipment all over Iowa giving me all maint contracts and daily calls for 15 wash sites,
- In charge of all parts ordering and chemical deliveries
Education
No Degree - Basic Electricity And Safety Knowledge Amps & Volt
DeVry Education
On Line Course01-1999
High School Diploma -
Lincoln Comm High School
Stanwood, IA01-1985
Skills
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Problem and issue resolution
- Power tool proficiency
- Documentation and reporting
- Equipment troubleshooting
- Professional and courteous
- Mechanical aptitude
- Inventory management
- Scheduling and coordination
Timeline
Car Wash Service Technician / Installer
Windtrax
04.2024 - 09.2025
Lead Installer
Sonny's Car Wash Equipment
10.2022 - 05.2024
Car Wash Installer
Tommy.s Car Wash Equipment
02.2021 - 09.2022
Assistant Manager / Lead Technician
Tommy;s Express Wash
08.2020 - 09.2021
Car Wash Technician
Mister Car Wash
01.2019 - 07.2020
Service Manager / Technical Lead
Midwest Car Wash Systems
03.2010 - 11.2018
No Degree - Basic Electricity And Safety Knowledge Amps & Volt
DeVry Education
High School Diploma -
Lincoln Comm High School