Timothy Mako
Sykesville,MD
Summary
Retired DC Police officer with military experience and a strong background in crisis intervention, de-escalation, and conflict resolution. Skilled in responding to mental health emergencies and collaborating with law enforcement, social services, and healthcare professionals to ensure public safety. Dedicated to upholding integrity and professionalism in all situations. Currently seeking a position as a bailiff to fulfill a continued sense of civil duty by supporting the judicial process and ensuring jurors can perform their duties effectively.
Overview
32
32
years of professional experience
Work History
Police Officer (Crisis Intervention Officer)t
D.C. Metropolitan Police Department
10.1994 - 05.2020
- Crisis Intervention Officer, the main focus to handle situations involving individuals who were emotionally distressed or having a mental health crisis. With the goal to de-escalate, provide support, assist in mental health needs and coordinate resources to safeguard those in a crisis, while also building community relationships and collaborating with mental health professionals.
- Answered approximately 15 emergency calls a day to help citizens, business owners and mental health consumers.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Testified effectively in court, contributing to successful prosecutions of offenders.
Assistant Security Supervisor
Washington Court Hotel
03.1990 - 10.1994
- Oversaw team of 12 security officers and managed scheduling and performance evaluations.
- Collaborated with management to develop security policies and procedures.
- Monitored key control access system to prevent unauthorized entry to building.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
(LE) Law Enforcement Specialist
USAF/USAF Reserves
08.1988 - 05.1994
- Provide an extra layer of security and scrutiny at the base entrance points, and was responsible for inspecting identification, verifying credentials and controlling access to the installation for approximately 400 hundred to 500 hundred workers and visitor a day. Also, provided enhanced security and protection of high-value assets, critical infrastructure and senior military officials.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
High School Diploma -
Prince George's Community College
Upper Marlboro, MD05.1988
Skills
- Patience and Empathy
- Human relations
- Integrity and Honesty
- Report Writing
- Relationship building and management
- Community Engagement
- Cultural Awareness
- Crisis intervention and de-escalation
Timeline
Police Officer (Crisis Intervention Officer)t
D.C. Metropolitan Police Department
10.1994 - 05.2020
Assistant Security Supervisor
Washington Court Hotel
03.1990 - 10.1994
(LE) Law Enforcement Specialist
USAF/USAF Reserves
08.1988 - 05.1994
High School Diploma -
Prince George's Community College
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