Joseph M. Guzzo
Sykesville,MD
Summary
Motivated recent college graduate with hands-on experience in professional sports operations, game-day logistics, and team management. Recognized for exceptional reliability, communication skills, and a team-first mindset. Demonstrates a proven ability to support large-scale events, manage behind-the-scenes operations, and enhance the professional athlete experience. Excited to pursue a career in the professional sports industry and continue making a positive impact in this dynamic field.
Overview
8
8
years of professional experience
Work History
Operations Assistant
Pittsburgh Pirates
12.2024 - Current
- Support Spring Training operations for the Pittsburgh Pirates and the Bradenton Marauders.
- Manage housing logistics for 75+ dorm rooms using Hotel Concepts software.
- Coordinate player and staff transportation for medicals, airport pickups, and daily schedules.
- Assist in equipment prep, clubhouse support, and front desk administrative tasks.
- Serve as point of contact for the Pirates Booster Club, providing daily updates and facility access.
Ballpark Operations & Guest Experience Intern
Baltimore Orioles
08.2024 - 12.2024
- Helped oversee a team of 500+ event staff during Orioles home games and special events.
- Used ABI Mastermind software to support staff scheduling and game-day logistics.
- Distributed MLB credentials, managed ticket scanning equipment, and served as liaison between staff and fans.
- Operated Lost and Found platform (Pixit.com) and supported security operations.
- Participated in concert prep and execution for Bruce Springsteen at Camden Yards.
Part-Time Soccer Coach/Trainer
Soccer Source 360
09.2024 - 11.2024
- Conducted training sessions for U6–U10 age groups with the Severna Park Soccer Club.
- Collaborated with team coaches to develop tailored improvement plans.
- Currently pursuing U.S. Soccer D License certification.
Bartender & Team Captain
Glory Days Grill
01.2017 - 08.2024
- Progressed from busser to bartender, consistently demonstrating reliability and adaptability.
- Trained new employees, supported management, and led with a customer-first mindset.
- Delivered fast, friendly service and handled transactions with accuracy and professionalism.
Team Manager, Men’s Soccer
James Madison University
08.2022 - 05.2024
- Supported daily operations for NCAA Division I program, including travel, film, and equipment.
- Produced video presentations with Hudl and Wyscout.
- Led ID camp marketing efforts, building partnerships with local businesses.
- Fostered a strong team culture and maintained clear communication with athletes, parents, and coaches.
- JMU Dukes reached the NCAA Division I Men’s Soccer Sweet 16 in the 2023 season.
Study Abroad Program
James Madison University
05.2023 - 06.2023
- Collaborated with an international team to develop solutions for sustainable water systems.
- Presented to industry experts from the University of Twente, AMS Institute, and JMU Facilities.
Education
Bachelor of Arts - Political Science, Sports Communication
James Madison University
Harrisonburg, VA05.2024
Skills
- Sports Operations
- Game-Day Execution
- Event Coordination
- Communication
- Leadership
- Team Collaboration
- Facility Management
- Credentialing
- Customer Service
Study Abroad Program
Netherlands, Belgium, Germany
05/01/23 - 06/01/23
Collaborated with an international team to develop solutions for sustainable water systems. Presented to industry experts from the University of Twente, AMS Institute, and JMU Facilities.
Timeline
Operations Assistant
Pittsburgh Pirates
12.2024 - Current
Part-Time Soccer Coach/Trainer
Soccer Source 360
09.2024 - 11.2024
Ballpark Operations & Guest Experience Intern
Baltimore Orioles
08.2024 - 12.2024
Study Abroad Program
James Madison University
05.2023 - 06.2023
Team Manager, Men’s Soccer
James Madison University
08.2022 - 05.2024
Bartender & Team Captain
Glory Days Grill
01.2017 - 08.2024
Bachelor of Arts - Political Science, Sports Communication
James Madison University
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