
Strategic Account Management professional with a Bachelor’s in Sports Studies and 7+ years of leadership in high-volume sales operations. Expert in leveraging Salesforce and QuikView for data-driven sales planning, inventory forecasting, and revenue growth. Proven track record of managing complex client portfolios, optimizing partnership fulfillment, and leading high-performing teams in fast-paced environments.
• Coordinated high-volume inventory logistics and 'traffic' flow during major product launches, managing stock allocation to prevent oversell and ensure 100% fulfillment of pre-orders.
• Analyzed store revenue data and KPI reports to identify margin-optimization opportunities, adjusting sales tactics to prioritize high-value service plans and accessories.
• Directed the execution of regional marketing campaigns, ensuring all digital and physical 'assets' were integrated accurately and launched on schedule to meet corporate compliance standards.
• Collaborated with cross-functional teams to ensure seamless execution of customer-facing initiatives and alignment of sales delivery and service standards.
• Built and maintained relationships with business clients and community partners, delivering consultative recommendations to strengthen long-term engagement and retention.
• Generated performance progress reports and tracked developmental milestones to ensure alignment with organizational standards and stakeholder expectations.
• Managed relationships with diverse groups (parents, staff, and athletes).
• Designed and executed structured daily schedules to meet long-term objective.
• Analyzed individual performance data to deliver tailored solutions.
• Partnered with internal departments to ensure seamless event execution.
• Leveraged experience in high-pressure athletic environments to manage real-time logistics and stakeholder needs during live sporting events, ensuring seamless execution of protocols.
• Designed and executed structured performance plans for diverse stakeholders, monitoring progress data and adjusting 'flighting' of protocols to ensure 100% objective fulfillment.
• Acted as a central communication liaison between cross-functional departments (coaching, medical, and administrative), synthesizing complex information into actionable updates for leadership.
• Maintained meticulous data logs and compliance reports, utilizing performance metrics to provide regular status updates to senior management.
Certified Personal Trainer – National Academy of Sports Medicine (NASM).
Currently finishing the Google Cybersecurity Certification.