Timothy Mann
Fletcher,NC
Summary
Proactive Automotive Master Technician with extensive experience in streamlining repair processes and mentoring junior technicians. Skilled in advanced diagnostics, air conditioning systems, and comprehensive multi-point inspections, ensuring high-quality repairs and optimal vehicle performance. Strong problem-solving abilities and excellent collaboration with service advisors to meet customer needs. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic.
Overview
14
14
years of professional experience
Work History
Automotive Master Technician
Firestone Complete Auto Care, BSRO
11.2010 - Current
- Streamlined repair processes for increased efficiency and faster turnaround times.
- Mentored junior technicians, sharing knowledge of advanced diagnostic techniques and repair procedures.
- Enhanced shop productivity by expertly utilizing diagnostic equipment and specialized tools for precise repairs.
- Repaired various makes and models of vehicles, demonstrating adaptability in the face of diverse challenges within the automotive industry.
- Performed comprehensive multi-point inspections during routine maintenance checks ensuring optimal vehicle performance.
- Ensured quality control by thoroughly inspecting completed repairs before returning vehicles to customers.
- Collaborated with service advisors to ensure clear communication and understanding of customer needs.
- Stayed current on industry trends, attending training workshops to expand technical knowledge and skills.
- Contributed to a positive workplace culture, fostering teamwork among fellow technicians and staff members alike.
- Increased repeat business through consistent delivery of high-quality workmanship and excellent customer relations.
- Troubleshot electrical systems effectively, restoring functionality while minimizing costs for customers whenever possible.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Education
Associate of Science - Automotive Repair
Rowan Cabarrus Community College
Salisbury, NC07.2010
Skills
- Brake Systems
- Tire Services
- Engine repair
- Drivetrain Repair
- Suspension Systems
- Computerized Equipment
- Advanced Diagnostics
- HVAC Systems
- Strong Work Ethic
- Problem-Solving
- Relationship Building
- Work Planning and Prioritization
Accomplishments
BSRO Southeast Region ASE Technician of the Year 2022
Timeline
Automotive Master Technician
Firestone Complete Auto Care, BSRO
11.2010 - Current
Associate of Science - Automotive Repair
Rowan Cabarrus Community College
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