
Performance-driven professional with 10+ years of experience managing client accounts, negotiating agreements, resolving complex issues, and coordinating with diverse stakeholders in fast-paced B2B environments. Proven ability to gather and evaluate critical information, communicate effectively with customers and partners, and facilitate fair and timely resolutions while maintaining accurate documentation and accountability. Extensive background in account management, contract oversight, and cross-functional coordination with logistics and operational teams to ensure efficient and compliant outcomes. Former U.S. Marine Sergeant, bringing discipline, sound judgment, and composure to high-responsibility situations requiring attention to detail, organization, and customer-focused problem-solving.