Timothy McIlwain Jr
Winston Salem,NC
Summary
Experienced Production and Manufacturing team member with several years of expertise in warehouse and manufacturing settings. Maintains high levels of productivity and prioritizes safety in all tasks. Efficiently executes production processes and ensures quality control measures are met. Works collaboratively within a team environment, consistently meeting deadlines.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber Eats
Winston Salem NC
08.2024 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained strong relationships with clients through proactive communication and personalized service.
Delivery Driver
Instacart
Winston-Salem, NC
06.2023 - Current
- Delivered food orders efficiently, ensuring timely service to over 10 customers daily.
- Navigated routes effectively using GPS systems to optimize delivery times.
- Communicated with customers and restaurants to confirm order details and address concerns.
- Maintained vehicle cleanliness and conducted regular maintenance checks for safety compliance.
- Adapted quickly to changing traffic conditions and customer requests, enhancing service reliability.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Manufacture Associate
Corning Cable
Winston-Salem, NC
05.2024 - 08.2025
- Developed strategic plans to enhance operational efficiency and reduce costs.
- Streamlined workflows, resulting in improved service delivery and client satisfaction.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Led cross-functional teams to implement process improvements across departments.
- Evaluated performance metrics to drive continuous improvement efforts within the organization.
- Increased several customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Delivery Associate
At Work Personnel
Winston-Salem, NC
02.2023 - 06.2023
- Coordinated timely deliveries to optimize route efficiency and enhance customer satisfaction.
- Managed inventory levels to ensure availability of products for delivery operations.
- Oversaw daily operational workflows, ensuring adherence to company policies and procedures.
- Implemented process improvements that reduced delivery times and increased overall productivity.
Shipping and Receiving Lead
United Furniture Industries
Winston-Salem, NC
03.2018 - 11.2022
- Oversaw daily shipping and receiving operations, ensuring timely dispatch of several products.
- Pulled, verified, and packaged items for shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Operated forklifts and hand trucks to move items around warehouse.
Team Member
Randstad/ Temp Hayward Pools
Clemmons, NC
03.2016 - 11.2017
- Operated 3 different molding machines.
- Rotated to many different work areas to help other employees with tools
- Set daily workflow to guarantee quality standards and efficiency.
- Kept work areas clean, organized, and safe to promote team safety.
- Contributed to team success by completing jobs quickly and accurately.
Manufacturing Production Associate
Randstad Temp/ Dairy Fresh
Winston-Salem, NC
02.2014 - 08.2015
- Operated machinery to ensure efficient production and consistent product quality.
- Monitored assembly line processes, identifying and resolving issues to maintain workflow.
- Conducted routine inspections of equipment, ensuring compliance with safety standards.
- Helped maintain clean workspaces that complied with standards for optimal organization, efficiency, and productivity within the facility.
- Forklift experience and operated palletizer machinery.
Team Member
Randstad Temp/ Polo Ralph Lauren
Winston-Salem, NC
02.2011 - 06.2013
- Collaborated with team members to ensure timely execution of daily tasks and objectives.
- Assisted in maintaining inventory accuracy through regular stock checks and updates.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
Education
No Degree -
Forsyth Technical Community College
Winston-Salem, NCHigh School Diploma - General Studies
Carver High School
Winston-Salem, NC05.2005
Skills
- Good communication
- Forklift operation
- Attention to detail
- Machinery operation
- Workplace safety
- Manufacturing
- Quality Control
- Valid Driver's license
- Package delivery and Pick-up
- Clean driving record
- Package handling
- GPS navigation
- Smartphone usage
- Sorting
- Performance improvement
- Relationship building and rapport
- Time sensitive deliveries
- Problem-solving
- Excellent driving skills
- Loading and unloading
- Time management
- Attention to detail
- Customer service
- Working independently
- GPS technology
- Route planning
- Load organization
- Package pickup and delivery
- HIPAA compliance
- Licensed driver in state
- Dispatch collaboration
- Returns pickup
- Vehicle inspections
- Item tracking
- Local routes
- Multitasking and organization
- Verbal and written communication
- Defensive driving
- Decision-making
- Map reading
- Courier training
- Delivery transport
- Teamwork
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking ability
- Active listening
- Effective communication
- Customer interaction
- Relationship building
- Safety procedures
- Flexibility
- Scanning device operation
- Written communication
- Physical stamina
- Team collaboration
- Handheld scanning devices
- GPS and route planning
- Punctuality
Certification
Forklift certification
Timeline
Delivery Driver
Uber Eats
08.2024 - Current
Manufacture Associate
Corning Cable
05.2024 - 08.2025
Delivery Driver
Instacart
06.2023 - Current
Delivery Associate
At Work Personnel
02.2023 - 06.2023
Shipping and Receiving Lead
United Furniture Industries
03.2018 - 11.2022
Team Member
Randstad/ Temp Hayward Pools
03.2016 - 11.2017
Manufacturing Production Associate
Randstad Temp/ Dairy Fresh
02.2014 - 08.2015
Team Member
Randstad Temp/ Polo Ralph Lauren
02.2011 - 06.2013
No Degree -
Forsyth Technical Community College
High School Diploma - General Studies
Carver High School