Timothy McNair

• Managed over 30 high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Collaborated with other correctional officers to establish consistent enforcement of institutional rules and policies.
• Handled emergency situations calmly under pressure, utilizing crisis intervention techniques to maintain order within the facility.
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.

Listen to and resolve customer complaints regarding services, products, or personnel

• Monitor sales staff performance to ensure that goals are met
• Hire, train, and evaluate personnel
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
• Plan and prepare work schedules, and assign employees to specific duties
• Inventory stock and reorder when inventories drop to specified levels.12
• Developed strategic plans for the district to achieve short-term and long-term goals.
• Identified business development opportunities resulting in revenue growth for the district by 30%

• Successfully Managed a team of 35 Direct direct reports Including 230 employees
• Successfully increased employee retention A Diverse work fun work environment
• Administered daily operations to ensure Company Policies and procedures are adhered to by ALL Staff
• Monitored interior and exterior facilities maintenance and cleanliness standards and followed up with corporate and vendor contacts to resolve issues
• Assessed staffing needs regularly to gear up effectively for forecasted demand due to changing market conditions and seasonal strategies.