Detail-oriented Maintenance Technician with hands-on experience in robotics floor maintenance and a solid background in HVAC, plumbing, electrical, and carpentry trades. Proven problem-solving skills and strong work ethic developed through diverse roles. Seeking to leverage expertise in technician and repair positions within a robotics-focused environment.
Overview
5
5
years of professional experience
Work History
Robotics Floor Maintenance
Amazon
Suffolk, USA
08.2023 - Current
Maintain cleanliness and ensure smooth operation of the robotics floor
Address and resolve operational issues encountered by robots and associates
Support safety compliance and operational efficiency across designated zones
Performed maintenance tasks on robotics floor to ensure optimal functionality.
Diagnosed and resolved robotics issues by taking apart systems and performing necessary repairs or escalating to appropriate departments for further action.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked with cross-functional teams to achieve goals.
Proposed innovative solutions to improve team processes and achieve project objectives.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Maintained updated knowledge through continuing education and advanced training.
Worked to restore/reboot Leadership desktop/laptop systems to proper functioning capacity.
Construction Laborer
Small Construction Company
Suffolk, USA
06.2023 - 07.2023
Assisted in HVAC installation, performing installation and removal of wires and components to ensure customer satisfaction.
Supported plumbing projects to ensure effective installation and maintenance of plumbing systems.: Assisted in the installation and removal of indoor and outdoor plumbing components.
Conducted mechanical repairs to ensure proper functionality of lawn mowers and vehicles.: Largely pertaining to mechanical engine/body work for both Lawn mowing equipment and Automobiles.
Installed light fixtures and outlets, and handled wiring for light switches and automobiles.
Performed landscaping services, including mowing, edging, and trimming of plants and trees.
Performed structured demolition work to safely dismantle walls, cabinetry, and outdoor installations., including removal of walls, cabinets, and outdoor structures.: has ranged from indoor demolition of walls, counters, cabinets, and floors. To outdoor demolition of structures, fencing, and foundations.
Completed carpentry projects, constructing various indoor and outdoor structures like tables and walls.: Experience included the construction of various indoor and outdoor components. From benches, trellises and tables, to walls and roofing.
Gained hands-on experience in multiple trades while collaborating with skilled professionals. in various trades while working under experienced professionals.
Operated tools and maintained job site safety standards
Cashier / Crew Member
Cookout Restaurant
Suffolk, Virginia
10.2021 - 04.2023
Processed customer transactions using point-of-sale system at Cookout Restaurant.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Managed cash drawer, ensuring accuracy and accountability during shifts.
Processed customer transactions promptly and courteously, ensuring a positive experience.
Processed cash and credit card payments at point-of-sale, issued receipts and provided change.
Received payments from customers for products and services. Provided accurate change.
Provided exceptional customer service through active listening and engagement to enhance patron satisfaction.
Guided customers in menu selections, offering tailored recommendations to improve their dining experience.
Handled customer inquiries and resolved issues in a professional manner.
Monitored inventory levels and restocked supplies throughout shifts.
Upheld cleanliness standards in work area throughout shifts. Maintained organization of work areas
Maintained cleanliness of work area, upholding restaurant hygiene standards consistently.
Collaborated with team members to ensure efficient service during peak hours.
Trained new cashiers on register operation and customer service protocols.
Assisted with tasks from management to support daily operations. with various tasks assigned by management.
Replenished merchandise on shelves to maintain product availability. Replenished merchandise when needed.
Maintained product availability by regularly stocking shelves.
Helped customers find specific products, answered questions, and offered product advice.
Answered customer questions and provided store information.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures, and customer services.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Reliability Maintenance Engineer / Lead Robotics Tech III at JLL at Amazon FulfillmentReliability Maintenance Engineer / Lead Robotics Tech III at JLL at Amazon Fulfillment