Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Timothy Neabling

Kaukauna,WI

Summary

Results-oriented RS Avionics Service Lead possessing first-rate communication, problem analysis and organizational skills. Adaptable professional with 40 years of experience in customer service and customer relations. Tech-savvy with proficiency in avioncs equipment operations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

RS Avionics Service Lead

Gulfstream Aerospace
Appleton, WI
06.2008 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

Avionics/Electrical Tech Sr

Gulfstream Aerospace
Appleton, WI
04.2004 - 06.2008
  • Used electrical and avionics testing equipment to analyze and troubleshoot aircraft issue.
  • Interpreted electric and electronic schematics and mechanical layouts to diagnose aircraft problems.
  • Performed aircraft checkouts after repairs and installations.

Education

Vocational Diploma - Aircraft Electronics

Blackhawk Technical College
Janesville, WI

Skills

  • Complaint resolution
  • Service standard compliance
  • Technical Support
  • Training development aptitude

Certification


  • Airframe and Powerplant License
  • FCC General Radiotelephone Operator License
  • Numerous Flight Safety Training Classes
  • FCC General Amateur Radio License

Timeline

RS Avionics Service Lead

Gulfstream Aerospace
06.2008 - Current

Avionics/Electrical Tech Sr

Gulfstream Aerospace
04.2004 - 06.2008

Vocational Diploma - Aircraft Electronics

Blackhawk Technical College

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Timothy Neabling