Summary
Overview
Work History
Skills
Timeline
Generic

Timothy Norman

Santa Rosa,CA

Summary

Friendly and efficient , devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding Moving and Crew Boss standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. High-energy Service Representative provides knowledgeable and fast answers. Excellent listener and communicator familiar with Moving and Crew Boss industry products and services. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

8
8
years of professional experience

Work History

Service Rep

Delmar Safety
08.2020 - 03.2025

Supervisor Steve-832-904-4468


Serviced all types of Safety equipment , including life saving appliances and fire fighting equipment.Such as ,fully enclosed lifeboats , free fall life boats and rescue boats ,release mechanisms and launching appliances in accordance. Also serviced portable fire extinguishers , fixed Co2 systems , fixed foam systems , fixed dry chemical powder systems , S.C breathing apparatus emergency escape breathing devices,fixed fire detection and alarm systems.I would travel from state to state from vessel to vessel.

Installer

Community Playgrounds
07.2018 - 08.2020
  • Supervisor Curt 415-559-8883
  • I would install all types of playgrounds from start to finish's .I was a Crew Boss on many jobs. I would do every thing from the surfacing "Pour and Play" ,artificial grass,concrete work,operating a Bobcat to drill the holes for structures .Also operate most equipment ,Drove Dumb trucks with bobcat and equipment on a trailer from job to warehouse.Worked the the warehouse when it was slow accepting delivery's and orgainzing the warehouse. Read blue prints for job.
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Installed complete systems at new residential and business construction sites.
  • Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.

Moving Crew Boss

Need A Hand Movers, Muscles for Moving.
07.2017 - 07.2018
  • Maintained safe driving habits to protect property and general public on roadways.
  • Walked through customer sites with checklists to verify job completion.
  • Cleaned job sites and properties of packing material after loading trucks with boxes and furniture.
  • Moved over customer boxes to and from trucks, working quickly to maintain schedules.
  • Provided knowledgeable, speedy service and responded promptly.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Communicated with customers regarding moving needs and deadlines.
  • Labeled packages and boxes to keep track of client items.

Skills

  • Job planning
  • Fall protection
  • Safety oversight
  • Quality control
  • Project deadlines
  • Friendly, positive attitude
  • Critical thinking
  • Multitasking
  • People skills
  • Team management

Timeline

Service Rep

Delmar Safety
08.2020 - 03.2025

Installer

Community Playgrounds
07.2018 - 08.2020

Moving Crew Boss

Need A Hand Movers, Muscles for Moving.
07.2017 - 07.2018
Timothy Norman