Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy O’Connor

North Royalton,OH

Summary

Dedicated Automotive Technician with a strong work ethic and attention to detail, recognized for enhancing customer satisfaction. Proficient in diagnosing mechanical issues and implementing effective solutions, contributing to increased repeat clientele through exceptional service and safety awareness. Committed to maintaining high standards in all repair processes.

Overview

29
29
years of professional experience

Work History

Automotive Technician

Lexus of Cleveland
02.2023 - Current
  • Diagnosed and repaired mechanical issues using diagnostic tools and equipment.
  • Performed routine maintenance services including oil changes and brake inspections.
  • Collaborated with service advisors to discuss repair options and customer concerns.
  • Documented repair histories and service records in automotive management software.
  • Maintained a clean and organized workspace adhering to safety protocols.

Automotive Technician

Mentor Nissan
02.2022 - 02.2023
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Automotive Technician

Infiniti of Beachwood
01.2008 - 02.2022
  • Trained junior technicians on equipment usage and best practices for repairs.
  • Implemented process improvements, enhancing overall shop efficiency and workflow.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Completed customer orders and warranty services according to manufacturer specifications.

Automotive Technician

Mercedes Benz of Bedford
05.1997 - 02.2008
  • Assisted senior technicians with complex repairs and troubleshooting procedures.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.

Education

High School Diploma -

Independence High School
Independence, OH

Auto Mechanics

Cuyahoga Valley Joint Vocational School
Brecksville, OH

Skills

  • Strong work ethic
  • Attention to detail
  • Problem-solving
  • Safety awareness
  • Customer service

Timeline

Automotive Technician

Lexus of Cleveland
02.2023 - Current

Automotive Technician

Mentor Nissan
02.2022 - 02.2023

Automotive Technician

Infiniti of Beachwood
01.2008 - 02.2022

Automotive Technician

Mercedes Benz of Bedford
05.1997 - 02.2008

High School Diploma -

Independence High School

Auto Mechanics

Cuyahoga Valley Joint Vocational School
Timothy O’Connor