Dynamic team member with expertise in coaching and effective communication. Proven track record of fostering positive team environments and enhancing performance through motivational strategies. Committed to delivering exceptional customer service and maintaining high safety standards.
Work History
Coaching Team Member, Food & Beverage Associate
1 Year 10 Months
Game On Sports Complex | 11.2024 - Current
Provided exceptional customer service to enhance guest experiences.
Assisted in food preparation and beverage service during peak hours.
Monitored inventory levels and assisted in restocking supplies as needed.
Resolved customer inquiries and complaints effectively to ensure satisfaction.
Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Utilized POS system to receive and process food and beverage orders.
Contributed to a positive team environment through motivational support and encouragement.
Enhanced team performance by implementing effective coaching strategies and techniques.
Provided constructive feedback and guidance to team members, fostering growth and development in their roles.
Addressed any conflicts or issues among players promptly maintaining a harmonious atmosphere within the team.
Education
High School Diploma
Liberty University Online Academy | Lynchburg, VA | 12-2024