Krishana Wade
Brooklyn,NY
Summary
People-oriented team leader successful in hospitality, guest satisfaction, event coordination, managing daily directions, team leadership and communication. Collaborative and receptive leader dedicated to identifying needs to develop and deliver creative solutions.
Overview
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Premium Food and Beverage Team Lead
Madison Square Garden Arena
New York, NY
07.2023 - Current
- Set up and broke down suite pantries and VIP event clubs, ensuring readiness for events.
- Inspected pantries and clubs for cleanliness, malfunction detection, and compliance with DOH regulations.
- Confirmed that all suites and event spaces are fully prepared and sanitized before the arrival of guests.
- Supervised daily operations, providing leadership support and resolving issues for suite attendants and suite runners.
Receptionist
Drybar Hair Salon
New York, NY
05.2019 - 01.2022
- Maintained shop operations in the absence of store manager.
- Greeted all clients and consistently provided a friendly and engaging service to create a welcoming atmosphere.
- Collaborated with stylists to ensure products and styling tools are labeled, organized and set to safety standards.
- Administrated front desk tasks, such as checking clients in and out, rescheduling appointments and sales transactions using Booker.
Receptionist
Carsten Institute Of Cosmetology
New York, NY
09.2018 - 05.2019
- Answered phone inquiries and scheduled appointments.
- Greeted and welcomed all visitors and clients.
- Maintained a clean and organized front desk area.
- Managed students check in and out bookings with hair and makeup models.
Party Host
Luna Park
Brooklyn, NY
04.2017 - 09.2018
- Fulfilled a positive and outgoing demeanor to encourage a fun environment.
- Served as the primary host for children’s parties and events.
- Maintained knowledge of menu items and preparation methods to assist guest.
- Performed interactive songs, dances and led engaging recreational activities.
- Managed logistics, equipment, including setups and breakdowns.
Crew Member
Wendy’s
Brooklyn, NY
05.2015 - 09.2017
- Prepared food and beverages including answering questions regarding menu items and daily deals.
- Partnered with kitchen staff to ensure food preparation was within the proper cooking and safety procedures.
- Maintained restaurant cleanliness by following the company’s safe cleaning practices.
- Managed cash register transactions efficiently at point of sale.
Education
NYS Food Handlers Certification -
NYC DEPARTMENT OF HEALTH AND MENTAL HYGIENE
New York, NY 10.2023 - 10.2023
Cosmetology Certification -
Carsten Institute
New York, NY 02.2019 - 07.2020
New York State ATAP Certification - Bartending
American Bartender’s School
New York, NY 12.2018 - 01.2019
Urban Assembly School For The Performing Arts
New York, NYSkills
- Food safety compliance
- Event coordination
- Quality assurance
- Team supervision
- Time management
- Organization
- Data entry and scheduling
- Customer Service
- Communication
Timeline
NYS Food Handlers Certification -
NYC DEPARTMENT OF HEALTH AND MENTAL HYGIENE
10.2023 - 10.2023
Premium Food and Beverage Team Lead
Madison Square Garden Arena
07.2023 - Current
Receptionist
Drybar Hair Salon
05.2019 - 01.2022
Cosmetology Certification -
Carsten Institute
02.2019 - 07.2020
New York State ATAP Certification - Bartending
American Bartender’s School
12.2018 - 01.2019
Receptionist
Carsten Institute Of Cosmetology
09.2018 - 05.2019
Party Host
Luna Park
04.2017 - 09.2018
Crew Member
Wendy’s
05.2015 - 09.2017
Urban Assembly School For The Performing Arts