Timothy ONeill
Bilingual Interpretive National Park Ranger (Spanish/English)
Honesdale,PA
Overview
20
20
years of professional experience
Work History
Bilingual Interpretive National Park Ranger
National Parks Service
Lackawaxen, Pennsylvania
06.2024 - Current
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
- Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Enhanced visitor experience by providing informative guided tours and educational programs on park history, flora, and fauna.
- Played key role in emergency situations, providing first aid and coordinating with emergency services when necessary.
- Developed and maintained interpretive displays and exhibits to educate people about parks and wildlife.
Rideshare & Delivery Driver
Uber Technologies Inc.
12.2013 - Current
- Achieved the top 1% percentile of customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Placed safety as top priority for rides, helped passengers with luggage, and politely answered questions.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
CEO/Founder
EATM Ltd.
10.2017 - 04.2021
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Maintained effective staff and resource utilization rates to balance financial and operational obligations.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Catering Events Lead Bartender/Team Leader
Best Beverage Catering LLC
04.2010 - 01.2017
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Checked ID cards and verified bar guests were of legal age.
Member Service Representative
Navy Federal Credit Union
08.2004 - 08.2005
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Education
Associate of Arts - Radio/Television/Film
San Diego City College
San Diego, CAAssociate of Arts - Music
San Diego Mesa College
San Diego, CASpanish Language & Culture
Rotary International Exchange Program
Venezuela & MexicoLanguages
Spanish
Native or Bilingual
Timeline
Bilingual Interpretive National Park Ranger
National Parks Service
06.2024 - Current
CEO/Founder
EATM Ltd.
10.2017 - 04.2021
Rideshare & Delivery Driver
Uber Technologies Inc.
12.2013 - Current
Catering Events Lead Bartender/Team Leader
Best Beverage Catering LLC
04.2010 - 01.2017
Member Service Representative
Navy Federal Credit Union
08.2004 - 08.2005
Associate of Arts - Radio/Television/Film
San Diego City College
Associate of Arts - Music
San Diego Mesa College
Spanish Language & Culture
Rotary International Exchange Program
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