Timothy Patten
Cloverdale,CA
Summary
Experienced education professional with more than seven years of leadership and student support experience in educational settings. Skilled in building relationships with students, parents, faculty, and community members while providing clear, accurate, and compassionate guidance. Strong background in managing student records, interpreting policies, coordinating programs and events, and handling sensitive situations with professionalism and discretion. Highly organized communicator committed to fostering inclusive communities and delivering exceptional service.
Overview
12
12
years of professional experience
Work History
Head Boys Dean
Northern California Conference of SDA
Healdsburg, California
07.2020 - 06.2026
- Respond to student and parent inquiries with professionalism, empathy, and accuracy, providing timely guidance on school policies, enrollment processes, and student services.
- Manage student admissions, records, and program eligibility while maintaining strict confidentiality and attention to detail.
- Evaluate student information and documentation to support enrollment decisions and ensure compliance with institutional policies.
- Coordinate orientation programs, student events, and campus activities that foster engagement and community.
- Collaborate with faculty, administrators, and staff to resolve complex student concerns and ensure positive outcomes.
- Maintain organized tracking systems for student records, communications, and follow-up actions.
- Build strong relationships with students, families, faculty, and community members through consistent and effective communication.
Assistant Boys Dean
Central California Conference Of Seventh-day Adventists
La Selva Beach, California
07.2019 - 06.2020
- Assisted students and families by providing timely information regarding school policies, procedures, and campus resources.
- Maintained attendance, student records, and administrative documentation with a high level of accuracy.
- Partnered with faculty and administrators to address student concerns and facilitate appropriate resolutions.
- Supported student programming and campus events by coordinating logistics and communication.
- Improved administrative processes that increased efficiency and communication across departments.
Resident Assistant
Pacific Union College
Angwin, California
09.2015 - 06.2019
- Served as a trusted resource for residents by providing guidance, resolving concerns, and connecting students with campus resources.
- Communicated institutional policies clearly while fostering an inclusive and welcoming residential community.
- Planned and coordinated student engagement activities that strengthened campus involvement.
- Balanced multiple priorities while maintaining accurate records and timely communication.
- Mentored peers in communication, leadership, and conflict resolution.
International Student and Gym Worker
Escuela Superior de Espanol Sagunto
Valencia, Spain
10.2017 - 03.2018
- Delivered exceptional customer service in a multicultural environment.
- Built positive relationships with students and visitors from diverse cultural backgrounds.
- Maintained organized facilities while responding promptly to member needs.
Pastoral Intern
Bonita Valley SDA Church
National City, California
06.2015 - 09.2015
- Conducted presentations and assisted with community outreach events.
- Built meaningful relationships with community members through consistent communication and support.
- Coordinated programs and events involving volunteers and participants.
- Managed confidential situations with professionalism and discretion.
Front Desk Worker
Pacific Union College
Angwin, California
08.2014 - 06.2015
- Served as the primary point of contact for students, visitors, and prospective families.
- Answered phone, email, and in-person inquiries while providing accurate information.
- Coordinated front office operations and maintained organized administrative records.
- Delivered excellent customer service in a fast-paced environment.
Bank Teller
Paradise Valley Federal Credit Union
National City, California
06.2014 - 08.2014
- Managed confidential financial information while maintaining exceptional accuracy.
- Explained policies and procedures clearly to members.
- Delivered outstanding customer service in a fast-paced, detail-oriented environment.
Education
Master of Arts - Teaching
Pacific Union College
Angwin, CA06-2020
Bachelor of Arts - Theology
Pacific Union College
Angwin, CA06-2018
Skills
- Student Services
- Admissions & Enrollment Support
- Relationship Building
- Public Speaking & Presentations
- Customer Service
- Written & Verbal Communication
- Application & Records Management
- Event Coordination
- Policy Interpretation
- Organizational & Time Management
- Cross-Functional Collaboration
- Conflict Resolution
- Active Listening
- Microsoft Office & Google Workspace
- Attention to Detail
Timeline
Head Boys Dean
Northern California Conference of SDA
07.2020 - 06.2026
Assistant Boys Dean
Central California Conference Of Seventh-day Adventists
07.2019 - 06.2020
International Student and Gym Worker
Escuela Superior de Espanol Sagunto
10.2017 - 03.2018
Resident Assistant
Pacific Union College
09.2015 - 06.2019
Pastoral Intern
Bonita Valley SDA Church
06.2015 - 09.2015
Front Desk Worker
Pacific Union College
08.2014 - 06.2015
Bank Teller
Paradise Valley Federal Credit Union
06.2014 - 08.2014
Master of Arts - Teaching
Pacific Union College
Bachelor of Arts - Theology
Pacific Union College