Summary
Overview
Work History
Education
Skills
Timeline
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TImothy Potate

Summary

Adept HVAC Technician with a proven track record at Potates Heating and Air, enhancing system efficiency and client savings through technical troubleshooting and effective upgrades. Skilled in communication and customer service, I excel in diagnosing and resolving complex issues, ensuring high client satisfaction and operational excellence.

Overview

14
14
years of professional experience

Work History

HVAC Technician

Potates Heating and Air
06.2010 - 09.2024
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.

Appliance Repair Technician

Potates Appliance and HVAC Repair
06.2010 - 09.2024
  • Ordered parts and maintained adequate inventory.
  • Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
  • Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.

Salesman

Barrier Insulation
11.2020 - 08.2021
  • Promoted and up-sold products and services to meet needs of customers.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
  • Developed strong client relationships through consistent communication and exceptional customer service.

Education

HVAC And Refrigeration Certification - HVAC And Refrigeration

West Georgia Technical College
La Grange, GA
08-2012

High School Diploma -

Chapel Hill High School
Douglasville
05-2010

Skills

  • Technical troubleshooting
  • Electrical wiring
  • System troubleshooting
  • Blueprint reading
  • Load calculations
  • Commercial refrigeration
  • Fault tracing
  • Wire Diagram/ Schematics reading
  • Customer service

Timeline

Salesman

Barrier Insulation
11.2020 - 08.2021

HVAC Technician

Potates Heating and Air
06.2010 - 09.2024

Appliance Repair Technician

Potates Appliance and HVAC Repair
06.2010 - 09.2024

HVAC And Refrigeration Certification - HVAC And Refrigeration

West Georgia Technical College

High School Diploma -

Chapel Hill High School

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TImothy Potate