Summary
Overview
Work History
Education
Skills
Timeline
Generic

TImothy Potate

Summary

Adept HVAC Technician with a proven track record at Potates Heating and Air, enhancing system efficiency and client savings through technical troubleshooting and effective upgrades. Skilled in communication and customer service, I excel in diagnosing and resolving complex issues, ensuring high client satisfaction and operational excellence.

Overview

14
14
years of professional experience

Work History

HVAC Technician

Potates Heating and Air
Douglasville, GA
06.2010 - 09.2024
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.

Appliance Repair Technician

Potates Appliance and HVAC Repair
Douglasville, GA
06.2010 - 09.2024
  • Ordered parts and maintained adequate inventory.
  • Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
  • Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.

Salesman

Barrier Insulation
Villa Rica, GA
11.2020 - 08.2021
  • Promoted and up-sold products and services to meet needs of customers.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
  • Developed strong client relationships through consistent communication and exceptional customer service.

Education

HVAC And Refrigeration Certification - HVAC And Refrigeration

West Georgia Technical College
La Grange, GA
08-2012

High School Diploma -

Chapel Hill High School
Douglasville
05-2010

Skills

  • Technical troubleshooting
  • Electrical wiring
  • System troubleshooting
  • Blueprint reading
  • Load calculations
  • Commercial refrigeration
  • Fault tracing
  • Wire Diagram/ Schematics reading
  • Customer service

Timeline

Salesman

Barrier Insulation
11.2020 - 08.2021

HVAC Technician

Potates Heating and Air
06.2010 - 09.2024

Appliance Repair Technician

Potates Appliance and HVAC Repair
06.2010 - 09.2024

HVAC And Refrigeration Certification - HVAC And Refrigeration

West Georgia Technical College

High School Diploma -

Chapel Hill High School
TImothy Potate