TIMOTHY RATHBURN
Oak Forest,IL
Summary
An Upbeat host who excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. In Addition, a Customer-savvy Baker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver Assistant
UPS
12.2023 - 01.2024
- Displayed very good communication and customer service skills.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Lifted and carried packages weighing up to 70 pounds.
- Scanned and tracked packages for delivery accuracy and security.
Bunker Maintenance
Ready Rake
04.2023 - 05.2023
- Transport equipment to assigned locations and arrange each section as per the specified style
- using your given map of said section
- Performed sand grooming and maintenance
Baker/Dessert Topper
The Cheesecake Factory
08.2019 - Current
- Packaged and labeled baked goods with accurate descriptions and ingredients
- Trained and supervised new employees on bakery operations, procedures, and methods
- Collaborated with team members to complete tasks and maintain smooth running of bakery
- Answered customer questions about products and servies
Host
The Cheesecake Factory
08.2019 - Current
- Maintaining the front of the house
- Ensure satisfaction of guests
- Restocked various supplies necessary to ensure a smooth operation of the restaurant
- Resolved customer concerns with positive approach and constructive strategies.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Lot Attendant
The Home Depot
04.2018 - 08.2019
- Retrieve shopping carts and return them to proper bays
- Removed safety hazards, soiled items, and trash from customer areas.
- Escorted drivers to vehicles and helped load or carry large items..
- Determined customer needs by asking relevan
Education
A.A. Undecided - Technology Education
Moraine Valley Community College
Palos Hills, ILSkills
- Food Safety and Sanitation
- Food Handling Standards
- Opening and Closing Skills
- Customer Assistance
- Time Management
- Hospitality Service
- Adaptive and Creative
- Team Player
- Microsoft Office
- Sorting and Labeling
- Telephone Skills
- Organization Skills
Certification
- Microsoft Office Specialist Word 2016 Expert
- Microsoft Office Specialist PowerPoint 2016
- CompTIA Fundamentals Certification
- ServSafe Food Handler
Timeline
Delivery Driver Assistant
UPS
12.2023 - 01.2024
Bunker Maintenance
Ready Rake
04.2023 - 05.2023
Baker/Dessert Topper
The Cheesecake Factory
08.2019 - Current
Host
The Cheesecake Factory
08.2019 - Current
Lot Attendant
The Home Depot
04.2018 - 08.2019
A.A. Undecided - Technology Education
Moraine Valley Community College
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